Job Description

Taught Programme Administration

Location: Highfield Campus
Salary: \xc2\xa329,605 to \xc2\xa333,966 per annum
Full Time Permanent
Closing Date: Friday 08 September 2023
Interview Date: To be confirmed
Reference: 2419423AJ

Student Administration and Academic Affairs are offering an exciting opportunity for a highly motivated and experienced administrator to join the Faculty of Engineering & Physical Sciences as a Senior Administrative Officer in the Administration and Assessment Team.

The post is available on a permanent full-time basis.

The Administration and Assessment Teams act as a first point of contact for educational matters and support aspects of the Undergraduate and Postgraduate Taught student lifecycle from induction through to graduation, including maintenance of student records and support for all assessment related processes.

You will work closely with the Team Leader, the Deputy Head of School (Education), the Directors of Programmes and other key academic staff, as well as colleagues across Student Administration and Academic Affairs and the wider University to ensure effective and professional support for all aspects of the team\'s activities.

Major elements of the posts will be to manage the day-to-day operational support to students and staff in the School of Electronics & Computer Science. Applying a detailed knowledge of systems, processes and regulatory frameworks, you will provide accurate and timely advice in response to student and academic enquiries. The role involves the accurate maintenance of student records across multiple systems and the ability to analyse, manipulate and interpret student data. The post is also responsible for the line management and supervision of Administrative Officer team members.

You will be an excellent team player with a proven ability to work proactively and a strong attention to detail. You will be able to plan and prioritise your own short- and medium-term work activities and use your initiative and judgement to resolve problems. Excellent communication, organisational and inter-personal skills are required, as is a commitment to providing an excellent service. You will have the ability to adapt to change quickly, maintaining receptiveness to new ideas and approaches and take an active role in identifying potential improvements in existing processes.

Times Higher Education