Job Description

We are seeking a dedicated

Dental Nurse

with the unique addition of a Booking

Coordinator

aspect to the role to join our dynamic team at The Lodge Dental. The Lodge Dental is a top rated 5 surgery practice offering general, cosmetic as well as specialist dentistry . This role is a blend of clinical and administrative duties, designed to provide the best patient experience. It is ideal for an

experienced Dental Nurse

looking to advance their career or add diversity to their current role.

Whilst the role will report to the PM in the practice, the post holder will work closely with (oral surgeons and dental surgeons) to ensure consistency of services across the group.

Responsibilities

Patient Journey:

Owning the patients journey. Coordinating the patient journey between clinicians and managing the clinician's diaries and communications between the different clinicians. Maintain accurate records of patient interactions, progress and treatments; using this data to make decisions and to maximise efficiencies and opportunities. Able to work in clinics and provide chair side assistance to GDPs and Oral Surgeons including offering sedation and recovery.

Customer Service:

Ensure the patient receives excellent customer service, including ensuring that the patient administration is efficient and effective.

Communications:

Establish the options available to the patient and communicate these to them, ensuring they are given all the relevant information and support them in making their choices.

Marketing and Promotion:

Capture the patient journey and make use of it on social media to promote What we offer. Highlight opportunities to promote the clinician and support the implementation of these. Identify opportunities to promote Practice and its community work and participate in these activities.

Process and Procedures:

Work closely with the Reception to implement our policies and procedures relating to patient care, making recommendations for improvement and ensuring consistency of services across the group.

Personal Development:

Attended an extended duties course (desirable).

Other:

Actively support the wider work and initiatives of The Lodge Practice and carry our any other duties as required by the role including supporting the delivery of our agreed targets

Knowledge and experience

Minimum of 2 years work experience as a Qualified Dental Nurse Understanding of Patient Plans, Triage, X rays and referral process Advanced Knowledge of Dentally software Comprehensive Understanding of CQC / GDC Rules / Regulations Use of social media in a business context (desirable)

Education and qualification(s)

NEBDN Dental Nursing Diploma or Dental qualification (NVQ Level 3 or above) Dental nursing sedation qualification (desirable)

Skills and attributes

Excellent 'people' skills and communication skills The ability to build effective working relationships with other professionals - both internally and externally A customer focussed outlook Commercially astute Well-developed organisational and time management skills Meticulous attention to detail Proactive approach An ability to coordinate both activities and people using a systematic approach Proficient in use of social media platforms

Special requirements

Job Type: Part/ Full-time

Expected hours: 21-35 per week

Schedule:

Monday to Friday
Experience:

providing care: 2 years (required)
Licence/Certification:

GDC Registration? (required)
Work Location: In person

Job Types: Full-time, Part-time

Benefits:

Company events Performance bonus
Expected start date: 05/05/2025

Job Types: Full-time, Part-time

Pay: 12.50-14.00 per hour

Expected hours: No less than 21 per week

Additional pay:

Performance bonus
Benefits:

Company events
Schedule:

Day shift Monday to Friday
Work Location: In person

Expected start date: 05/05/2025

Job Types: Full-time, Part-time

Pay: From 12.50 per hour

Expected hours: No less than 21 per week

Additional pay:

Performance bonus
Benefits:

Company events Company pension
Schedule:

Day shift Monday to Friday
Work Location: In person