Job Description

Security OfficerSalary: xc2xa328,830
Location: Bloomsbury & Orsman RoadRole SummarySecurity Officer
Visitor and Security Services
Permanent, Full Time 4ON/4OFF 12-hour days only (08.30-20.30) working over weekends and public holidays. Salary: xc2xa328,830 per annum **
Application deadline: 12pm (midday) on Monday 3 March 2025The British Museum is the UKs leading visitor attraction and welcomes over five million visitors a year. The Visitor and Security Services Department (VSS) are looking to recruit Security Officers to work across the Museum Estate. The primary purpose of the role is to provide security for the Museum, staff, visitors and one of the most important collections in the world. To this end, we are looking for people who can deliver security awareness and customer service to a high standard.What are the key responsibilities of the Security Officer role?You will be joining a Security Team whose primary focus is to provide a safe and secure environment for our visitors, staff, and our world-famous collection. You will be the first person that visitors and staff often meet on their arrival, and the last person they see when departing the Museum. First impressions count. Therefore, the right candidate must have a high standard of dress, motivation to work as an individual or within a team sometimes in challenging circumstances, maintaining a high standard of security awareness with good customer care, provide support for our other visitor frontline teams while treating everyone you meet with dignity and respect.What might a normal day look like?No one day is ever the same, so your flexibility and teamwork is essential to ensuring a safe and secure environment for visitors, staff and collection. You can expect to find yourself:

• Welcoming visitors on arrival.
• Conducting security bag and vehicle searches.
• Controlling all pedestrian and vehicle access to the Museum.
• Providing a high visibility presence by regular patrolling of public spaces.
• Responding to alarms, escalated security incidents and suspicious behaviour.
• Collaborating with Metropolitan Police and Emergency Services when required.
• Providing security services for evening functions and events.

Skills and Experience Requirements:A valid SIA Door Supervisor licence is desirable but not essential, as training and support with licensing will be provided to the right candidate who can demonstrate the following skills and experiences:

• Experience and Knowledge of working in an operational security role.
• Excellent customer service skills
• Good written and verbal communication skills to understand visitor needs and respond appropriately.
• High level of awareness and responsiveness security situations
• Ability to effectively respond to emergency situations and undertake rapid response activities.
• Able to take responsibility for tasks, only escalating these where required.
• Ability to work cooperatively as a team and follow instructions and processes in routine and emergency situations.

We will help you settle into the team and develop your skills through a detailed induction training programme as well as further training opportunities.We offer a competitive benefits package including:

• Membership of the civil service pension scheme
• Generous annual leave allowance
• Free entry to a wide range of museums and exhibitions
• Interest-free season ticket loan
• Professional and personal development opportunities
• Employee Assistance Programme
• Discounts on food and gift shop purchases

Additional details:Interview Timelines: The interviews will take place between 18-21 March 2025.The Interview will consist of competency-based questions as well as a short knowledge assessment.Start date: It is anticipated that the successful candidates for this role would start in early June 2025.The British Museum is committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals can make best use of their skills, free from unlawful discrimination or harassment. We value the benefits that a diverse workforce brings to a Museum which represents world culture. The Museum is committed to ensuring that no job applicant suffers unlawful discrimination because of any protected characteristics. Our recruitment procedures aim to ensure that individuals are treated because of their relevant knowledge, skills and experience.This is an exciting time to join a dynamic and developing Department where you will play your part in delivering a world class service. Apply today for a chance to help shape the future of the VSS department at the UKs number one tourist attraction.The Museum adheres to the HMG Baseline Personnel Security Standard (BPSS) for pre-employment screening of Civil Servants.

British Museum