Job Description

Job Title:

Secretary PA - Brett Martin Ltd

Responsible to:

Sales Director

Main Purpose:

Responsible for providing secretarial and PA duties to the Sales Director, Managing Director and GB plumbing and drainage sales teams. This will include all administrative support and co ordinating marketing activities of Brett Martin Plumbing and Drainage Ltd. Liaising with all relevant internal and external personnel to deliver the business plan and objectives.

Main tasks and duties

PA and Secretarial duties

Accountability

To assist the Sales Director and sales team to achieve company objectives.

Operate and update the CRM system.

Secretarial and PA duties in support of the Sales Director, Managing Director and the Plumbing and drainage sales/commercial teams.

Co ordinating the day-to-day Marketing activities with the Marketing department ensuring all customer expectations are met.

Manage all point of sale and promotional literature and liaising with the Group Marketing department.

Liaising with senior Managers across the group to facilitate company objectives.

In depth spreadsheet analysis on a bespoke basis

Liaising with BDM's and the Technical department ensuring any issues raised are resolved to a satisfactory manner.

Providing Catering for Board and Sales meetings.

Opening mail and directing appropriately.

Organising sales conferences seminars exhibitions and all commercial activities.

Ensuring there is always adequate stationary for the department.

Sales Directors diary management.

Coordinate hotel and travel bookings for the Directors and Sales teams including all flights.

Manage price increase communications to all customers ensuring all expectations are met.

To record and monitor all departmental holidays and sickness in conjunction with the HR department.

Any other ad-hoc duties

Decision Making Authority

Responsible for Director support, ensuring customer care and expectations are met.

Problems and Challenges

Ensure the Sales Director is informed in an accurate and timely manner of any issues.

Maintain a high degree of accuracy in all work performed.

General

Any other duties as may reasonably be required.

Communications

Ensure communications are maintained at the highest possible level between management and the workforce and keep directors advised of impending situations which could develop into more serious problems;

Ensure staff are kept fully briefed regarding the work and performance required from them and give direction and support to ensure that tasks are completed on time;

Develop mutual respect with employees, by ensuring that all dealings are objective and impartial.

PERSON SPECIFICATION

Several years' experience in a similar role as a Secretary /PA to company Directors/Senior Managers

Give clear, influential communication.

Good planning and problem-solving skills.

Strategic thinking skills.

A structured approach.

Educated to a good standard ideally with excellent knowledge of Microsoft applications with several years' experience working in a similar role.

Good working knowledge of developing and maintaining CRM systems.

Excellent interpersonal and communications skills

Experience of Sales Marketing

Competencies

The key competencies required for the Secretary/PA role are as follows:

Leading and decision making

Takes initiative, acts with confidence. Makes timely, clear decisions based on all possible outcomes. Provides others with clear information. Engages, motivates, and empowers the team members. Sets appropriate standards of behaviour.

Communicating and influencing

Makes a strong personal impression on others.

Projects credibility Manages conflict. Gains agreement and commitment from others by convincing and negotiating

Experience and knowledge

Ideally have sound knowledge of internal PA functions and its interaction throughout the Management team

Good working knowledge of developing and maintaining CRM systems. Develops knowledge through continuous professional development. Uses technology to achieve work objectives. Learns rapidly in new situations. Management of ISO 9000 systems and procedures

Strategic thinking

Identifies and develops a positive vision of the company's future potential.

Takes account of a wide range of issues across the company Works strategically to realise organisational goals effectively and efficiently.

Organising and delivering results

Plans activities and projects in advance considering all possible outcomes.

Consistently achieves project goals in a timely manner.
Job Types: Full-time, Permanent

Benefits:

Company events Cycle to work scheme Free parking Health & wellbeing programme On-site parking
Schedule:

8 hour shift Day shift Monday to Friday
Application question(s):

Please state salary expectation.
Education:

GCSE or equivalent (preferred)
Experience:

Customer service: 1 year (preferred) Administrative experience: 1 year (preferred)
Language:

English (preferred)
Licence/Certification:

Driving Licence (preferred)
Work Location: In person