Job Description

Permanent | 22.5hrs per week



We are looking for a Secretarial Team Leader to support the Surgery and Critical Care Directorate at Sheffield Children's, covering ENT/Plastics, Neurosurgery, Trauma & Orthopaedics, Paediatric Surgical Unit and Ophthalmology. You will work as Senior Medical Secretary, providing essential administrative support to the clinical teams, and the daily supervision of administrative team members.



You will ensure all clinical correspondence is produced to standard, helping the team meet 18 week referral to treatment targets and maintain efficient patient pathways. You will also manage schedules, handle complex enquiries, and ensure administrative tasks are completed on time.



If you're enthusiastic, conscientious, and able to manage a busy workload, we welcome your application!



Reporting into the Service Coordinator, your responsibilities will include:



Provide senior medical secretarial support to the clinical team.



Oversee and allocate work to administrative staff, ensuring completion of tasks.



Ensure clinical correspondence meets local and national standards.



Help manage diaries, appointments, and meeting arrangements for the consultants.



Handle complex enquiries from patients, families, GPs, and external agencies.



Monitor patient pathways and help ensure compliance with referral-to-treatment targets.



Support staff training, development, and performance reviews.



Maintain accurate patient information in the Patient Administration System (PAS).



o day supervision of your speciality team ensuring timely production of clinical correspondence to facilitate compliance with 18 week referral to treatment targets. You will ensure all clinical correspondence is produced to the required standard within the timeframe of the national and local targets.

At Sheffield Children's, our purpose is clear:

to provide healthier futures for children and young people. Our three strategic aims are:



1. Outstanding Patient Care

2. Brilliant Place to work

3. Leaders in Children's Health



We work with local, regional, and national partners to provide physical and mental healthcare across acute and community settings. Many of our clinicians are amongst the best in their field, recognised nationally and internationally for their expertise.



As well as having enormous pride in what we do, we are a friendly, welcoming, and motivated NHS Trust who are guided by our CARE values: Compassion, Accountability, Respect, and Excellence. Our nearly 4000 colleagues live these values, ensuring kind and compassionate care that makes patients and their families feel safe and at home.



As we approach our 150th anniversary in 2026, we remain committed to enhancing our reputation in children's health leadership, improving the experiences of both patient and colleagues, and focusing on our communities and population health.



Sheffield Children's provides great benefits to support your wellbeing, with excellent annual leave and pension schemes, health programmes, and exclusive discounts--helping you succeed at work and beyond.



For more information on the main responsibilities for this post, please refer to the job description and person specification.



Please note that Sheffield Children's uplift pay to meet the Real Living Wage, which is 12.60 per hour.



Diversity Statement



At Sheffield Children's, we are committed to creating an inclusive environment that celebrates diversity and supports everyone's success. We prioritise Equality, Diversity, and Inclusion in our recruitment practices, creating a welcoming space for people of all backgrounds, including ethnic minorities, individuals with disabilities, and LGBTQ+ members.



Recognising that inclusivity is an ongoing effort, we review our processes and welcome feedback to enhance our practices. A diverse team strengthens our organisation and the quality of care we deliver. For ideas on how we can improve, please contact our Recruitment Manager at scn-tr.recruitment.team@nhs.net. Together, we're building a workplace where everyone belongs.



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