Job Description

About Nielsen Book:

Nielsen BookData provides a range of services to the book industry internationally, aiding the discovery and purchase, distribution and sales measurement of books. We were first established in 1858 when Joseph Whitaker founded The Bookseller magazine and included a list of publications from 129 publishers in each issue.

We are proud to run the ISBN and SAN Agencies for UK & Ireland and offer publishers a range of services from assigning an ISBN to your book to adding your metadata to our database and promotional tools to help market your book.

Nielsen BookData Research services provide retail sales analysis for print books alongside research from our Books & Consumers Survey.

Nielsen BookData employs around 100 staff and we have offices in the UK, Australia, Brazil, India, Italy, New Zealand, South Africa, Mexico, Spain, Poland and The UAE. Nielsen BookData is wholly owned by NielsenIQ.

The Book Operations team supports the Commercial teams, by monitoring, supporting and testing the systems used to supply our clients with products.

Key job responsibilities:

To operate production software to fulfil client requirements and meet delivery schedule 100% on time and without re-work.

To control, support and where necessary initiate processes that collect and load electronic files from data suppliers into backend systems. To ensure loading schedules match cycle times so customer deliverable deadlines are achieved.

To oversee the validation and aggregation of data used to supply National and International Book Charts.

To maintain and update retail panels through a comprehensive understanding of their structure and the mechanics behind them.

To support systems by following correct procedures following system failures or data errors. To respond promptly to queries from stakeholders and customers.

To undertake project work and support new initiatives where requested by Manager without making commitments that will impact on \'business as usual\' targets. * To support the Scan Comms Analyst in processing Scan retailer files and dealing with issues arising

Additional Job Responsibilities:

Test set ups for new territories

Resolve data anomalies and identify root cause, escalating to supplier management teams where necessary. Follow up on missing data and load failures to meet loading and delivery deadlines.

Verification of successful loading. Identify missing data and incomplete or incorrect loads.

Oversee the validation and aggregation of data used to supply National and International Book Charts.

Provide prompt response to queries from internal and external customers.

Work with Infrastructure/App Dev to resolve technical problems.

Maintain and analyse production stats.

Conduct User Acceptance testing for new or changes to existing applications when required.

Attend 1-2-1 meetings and agree work plans with manager.

Attend regular meetings, conference calls or other relevant activities.

Key Functional Skills/Competencies:

Essential:

Minimum Entry Level GCSE English and Maths

Highly proficient general PC skills

Ability to manipulate data within MS Excel

Demonstrated experience working to deadlines

Experience analyzing, validating or reconciling data

Ability to determine, solve or escalate problems

Ability to manage own workload effectively

Preferred:

A level education or above

Knowledge of FTP protocol

Knowledge of command line editors in Unix and Linux

Knowledge of relational databases and/or SQL script writing

Previous experience with Cognos or other BI tool

Previous experience of Book Retailing, Publishing, EPoS Systems or Market Research

Role is ideal for fresh graduates or candidates with 1/2 years of experience

What we can offer:

• Work in dynamic environment engaging with local and global companies.
• Benefits & flexible working hours, hybrid work options.
• Internal trainings will be provided together with detailed onboarding agenda.
• Access to learning platforms
• Staff and team events

PS: please note that for this role we do not support in obtaining a working visa

#LI-FC

Additional Information

About NIQ

NIQ, the world\'s leading consumer intelligence company, reveals new pathways to growth for retailers and consumer goods manufacturers. With operations in more than 100 countries, NIQ delivers the most complete and clear understanding of consumer buying behavior through an advanced business intelligence platform with integrated predictive analytics. NIQ delivers the Full View.

NIQ was founded in 1923 and is an Advent International portfolio company. For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us.

We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide.

Learn more about how we are driving diversity and inclusion in everything we do by visiting the NielsenIQ News Center:

NIQ or any of our subsidiaries will never ask you for money at any point of the recruitment or onboarding process.

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