Job Description

JOB PROFILE

Sales & Marketing Assistant

Pay Rate 12.40 an hour

Reports to:

Directors

Service:

Steddy Ltd

JOB PURPOSE

The purpose of this post is to, under supervision from the Steddy Ltd Directors, provide high quality customer service, develop and manage company Website, increase retail sales & services and manage company social media accounts.

PRINCIPAL ACCOUNT ABILITIES:

Serve customers and advise on suitability of disability aids

Carry out sales demonstrations

Ensure showroom and building is kept clean and tidy, and stock is priced

Manage and update company website

Manage company social media accounts

Check & update internet sales and keep sites updated

Enter sales transactions and ensure orders are processed and kept updated

General office administration support - filing, post, fax, answering phone, photocopying and e-mails

Liaise with colleagues on a daily basis

Help promote the business locally through marketing

Help develop future business growth for the company Steddy Ltd is an inter-disciplinary team based company, which provides services ranging from:

WORK CONTEXT

- Sales of disability products

- Domiciliary Care Services

- Training Services

- Building adaptation Services

- Stair lift services

- Occupational Therapist Services

- Case Management & Expert Witness Services

The post holder will be based in the Cardiff shop, and on occasion will be required to travel to customers' home for product demonstration and to the head office in Bridgend.

PERSON SPECIFICATION

Experience of working within a customer service setting.

Experience of Microsoft Office

Skills and abilities

Experience in updating and managing company website

Good standard of general education

Excellent IT skills and knowledge

Need to live locally as will be a key holder for any emergencies

Education, Training and Work Qualifications

Strong communication and 'people skills'

The ability to work as part of a team

To enjoy working with the public

An approachable, polite and helpful manner

Ability to positively represent Steddy Ltd to other organisations

Someone who strives to achieve targets

Competent mathematical skills, for handling payments and stock checks

To be reliable and trustworthy.

Be of smart appearance

Work on own initiative & as a team player

Be flexible

IT qualification

Driving license

DBS Check

Job Type: Part or Full-time

Job Location:

Cardiff CF5 1BP

Required education:

Secondary education

Required experience:

Retail Management: 1 year

Website development 1 year

Sales : 1Year

Job Types: Part-time, Permanent

Pay: 12.40 per hour

Benefits:

Store discount
Schedule:

Monday to Friday
Experience:

Sales: 1 year (required)
Licence/Certification:

Driving Licence (required)
Work Location: In person