Job Description

Besmoke is a leading flavour manufacturer of smoke, grill, barbeque, and rotisserie products supplying into the global food industry. Our clients are major flavour houses, meat processors, seasoning and sauce manufacturers and meal manufacturers across Europe, USA, China, and Asia Pacific.

You will support the sales team in each territory by enabling them to confidently present Besmoke to clients with high expectations and demands. You will build relationships with the sales team and their clients and ensure samples, specs and quotes are delivered on time and accurately.

Reporting to the sales and marketing team leader, you will become part of a growing team who are passionate and committed to delivering the best products with the best customer service.

The successful candidate will be focussed, driven, conscientious and confident, able to work under pressure and able to communicate effectively within the team and with customers. Here's an opportunity for the right person to join a rapidly growing company, become an important part of the journey and build a career within the food industry with a company with huge ambition.

Besmoke is a Founder led Company and so has a unique culture that thrives on the success of growth. Renowned as a forward thinking, innovative and exciting company, Besmoke is quickly becoming a leading light in the world of flavour - you will be instrumental in that success and will be rewarded with great opportunity, job satisfaction and a competitive remuneration package.

If you think you've got the right attitude, would enjoy the challenge, and can deliver excellence then we want to hear from you. Previous experience is not necessary, qualifications don't matter hugely - we just want the right energy.

Key Objective:

Support the Sales & Marketing Team Leader, commercial team and NPD department to effectively and efficiently manage customer samples, contacts and communication. Ensure customer queries are dealt with effectively and timely, with all stake holders informed.

Responsibilities and Tasks:

Customer Support & Coordination

- Act as the first point of contact for customer inquiries, ensuring prompt and professional communication.

Sample Management

- Organize and dispatch customer sample requests accurately, keeping the team informed of stock levels and new developments.

Sales & CRM Support

- Maintain accurate customer records, track interactions, and assist the sales team in managing customer requests.

Social Media Management

- Oversee LinkedIn and other social media platforms, driving brand engagement and awareness.

CRM Maintenance

- Ensure the CRM database is well-organized and consistently updated.

Event Coordination

- Support the seamless execution of customer-focused events on-site, managing logistics and ensuring a smooth experience for attendees

What We're Looking For:

The successful candidate will be

focused, driven, conscientious, and confident

, able to work under pressure, and communicate effectively with both the internal team and customers. This is an exciting opportunity to join a rapidly growing company, play an integral role in its journey, and build a career in the food industry with a business that has huge ambitions.

Ready to Apply?

If you believe you have the

right attitude, energy, and drive

to succeed in this role, we'd love to hear from you!

No specific experience or qualifications are required

--we're looking for the right person with the right mindset.

Send us your

CV and a covering letter

explaining why you're the perfect fit for Team Besmoke.

Recommended Skills:

- Proficient in Microsoft Excel, Word.

- Comfortable learning new softwares

- Data organisation

- Excellent customer service and communication skills

- Works well in collaboration and independently

- Adaptability

Job Types: Full-time, Permanent

Pay: 25,000.00-27,000.00 per year

Additional pay:

Bonus scheme
Benefits:

Company events Company pension On-site parking
Schedule:

Day shift Holidays Monday to Friday
Experience:

Customer service: 1 year (preferred)
Work Location: In person

Application deadline: 23/04/2025
Expected start date: 19/05/2025