Job Description

Sales Support Manager

34k to 40k per annum PAYE, negotiable based on experience

Full-time, permanent, 9 am - 5 pm

Hybrid working, London E14

Are you frustrated in your current role, been overpromised to and under-delivered, seeking a new challenge and growth opportunity? Look no further!




Ready for a fresh start and eager to break free from your current constraints? We're searching for a reliable Sales Support Manager to join our learning and development solutions company, nestled at Limehouse Marina, Canary Wharf, London (E14). With stunning Thames views and easy DLR and c2c access, our office is both inspiring and convenient.




In this pivotal role, you'll collaborate closely with key stakeholders, delivering top-notch solutions to our esteemed client base. This is more than a job; it's a growth opportunity with a path to senior management.




As a Sales Support Manager, you'll handle customer service, resource management, and event coordination, supported by your excellent organisational and administrative skills. Ideally, you have experience in a similar fast-paced role.




We seek a professional ready to grow their career. You must work both independently and as part of our dynamic team.




Our culture supports you with top-notch training.




STL, a leader in business training since 1992, offers stability and a rewarding work environment. Our client base ranges from FTSE 100/Fortune 500 to SMEs and public and third sectors.

Role:

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+ Liaise between sales, training, and clients for training delivery. + Respond swiftly to internal and external inquiries.
+ Resolve complex customer issues.
+ Coordinate resources for training events.
+ Assess customer feedback and escalate issues proactively.
+ Collaborate on commercial priorities.
+ Support the sales process.

Responsibilities

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+ Handle daily administrative tasks, including order processing and customer onboarding. + Manage training logistics and company events.
+ Oversee training schedules and reporting.
+ Manage call handling and customer inquiries.
+ Utilise reporting tools effectively.
+ Supporting the training team.

Requirements

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+ Management experience is advantageous. + Strong prioritisation and multitasking skills.
+ Be coachable, open and willing to grow whilst taking on additional responsibilities on your development path.
+ Strong communicator.
+ Proficiency in MS Office and CRM systems.
+ Excellent phone etiquette and rapport-building skills.
+ Eligibility to work in the UK.





Ready to leave frustration behind and embrace a challenging role that values your abilities? Apply now (workATstl-training.co.uk for the Sales Support Manager position. At STL, we're committed to excellence and continuous improvement. Join us on this exciting journey towards professional and personal fulfilment.