Job Description

Sales Support Executive

Solihull \xe2\x80\x93 Hybrid

About the role

As Sales Support Executive at Arval UK in Solihull, you\xe2\x80\x99ll spend your time supporting our external Broker partners. You will have responsibility for a selection of brokers and will manage and support them with anything sales related so we achieve our monthly sales targets. In this challenging role, you will provide your assigned brokers with the high standards of customer service they expect.

Working as part of a busy but supportive team, you will handle a real mix of proactive and reactive work with pace, accuracy and humour. You will be joining a team that operates at a fast pace with high-pressure deadlines and customer expectations.

You will need to demonstrate an ability to adapt, as well as competently completing core tasks.

These include: -

\xc2\xb7 Generating new business via campaigns

\xc2\xb7 Renewing & extending existing contracts

\xc2\xb7 Full sales administration support to include preparation of quotes

\xc2\xb7 Working with internal stakeholders to meet broker requirements

What\xe2\x80\x99s In It For You?

As a Sales Support Executive you\xe2\x80\x99ll be Pay Zone level A3 \xe2\x80\x93 with a salary of up to \xc2\xa325,000 plus commission OTE of up to \xc2\xa39,900 per annum.

This role is based in our Solihull office where you will enjoy hybrid working, following your training period.

You will also enjoy the outstanding benefits including;

\xc2\xb7 Private Healthcare (AXA PPP)

\xc2\xb7 Life Assurance

\xc2\xb7 Company Pension scheme

\xc2\xb7 A range of personal flexible benefits

\xc2\xb7 25 days holiday, your birthday off plus bank holidays

\xc2\xb7 Access to great discounts on our products and services

\xc2\xb7 To celebrate your 1st year you can enjoy a \xc2\xbd holiday or a \xc2\xa375 Love2Shop voucher

\xc2\xb7 Paid eye tests and \xc2\xa350 towards your lenses

\xc2\xb7 Volunteering days

\xc2\xb7 Charity Fundraising

Qualifications

About you

This role is all about interacting with customers, so we are looking for someone who is able to build relationships quickly, be on hand to help and assist, whilst listening and delighting the customer along the way. Sometimes the pressure will be on, so you will need the necessary confidence to handle all that comes your way, along with the organisational skills and \xe2\x80\x98emotional intelligence\xe2\x80\x99 to keep on top!

In essence, your communication skills will need to be awesome and you will be known for your resilience and ability to juggle many tasks, whilst maintaining accuracy and a sense of humour. This is key!

Key Skills required:

\xc2\xb7 Good communication skills are key

\xc2\xb7 Attention to detail

\xc2\xb7 Able to work at pace

\xc2\xb7 Able to handle phone and email queries in a professional manner

\xc2\xb7 Experience with complaint handling would be advantageous

About us

We are Europe\xe2\x80\x99s No.1 vehicle leasing provider with a clear vision for sustainable mobility. Mobility is as simple as someone moving from point A to point B, however and whenever they choose. We know that for 2021 and beyond, being innovative and creative, developing existing products and introducing new ones quickly into the mix is what our customers want, whilst we also focus on leading the way forward on Climate Action within the mobility industry. Luckily, at Arval, we have an excellent pedigree in all things mobility, and the launch of our five year plan, Arval Beyond, puts us out in front, leading the way. Find out more about our plan here:

We truly believe all our Journey Makers help us shape our story \xe2\x80\x93 and make history in the process. Come, join our family, and be part of it too.

Culturally, we are a friendly bunch - more human, than corporate. We expect a lot but know that works both ways so offer our Journey Makers a fantastic employee experience end to end.

We are proud to celebrate the diverse nature of our customers and our hugely diverse teams, where everyone feels safe to be their authentic self. We support all our local communities and groups and actively encourage people from underrepresented backgrounds to apply to become part of our family. We do not discriminate based on race, colour, religion, gender, gender identity, sexual orientation, national origin, genetics, marital status, disability or age \xe2\x80\x93 or any other category you can think of, and we have a strong \xe2\x80\x9cspeak up\xe2\x80\x9d culture through which we support and ally with all group our Journey Makers identify with.

We are a family-friendly employer with a culture based on trust, autonomy and flexibility and believe everyone has a voice and the opportunity to make an impact.

Here\xe2\x80\x99s a recent video we put together that shows life at Arval:

Application process

Following application, you will contacted by our of our internal recruitment professionals.

Arval: For the many journeys in life -

BNP Paribas