Job Description

Impact Signs, part of LPW Group, has over 30 years in the industry and are product to offer the Complete Sign Service, delivering exception signage solutions from concept to installation.

We are seeking a Sales Coordinator to join our friendly team.

The successful candidate will provide sales support on projects from initial contact from the client, through the various stages of design and production to installation of the finished product- all with close support and assistance from other members of management and sales team.

This role is a great opportunity for someone looking to build a successful career in sales within a dynamic, supportive team environment.

Experience within the Sign Industry is strongly preferred but not essential, as training will be provided.

Please find a full job description below. To apply please submit your CV below

Job Duties

Liaise and communicate directly with existing and potential company clients either with occasional face-to-face on-site meetings, but predominantly by office based email and telephone conversations. Provide customer support from initial contact through to installation of the finished product. Upon initial contact - understand what the customer is trying to achieve through their signage. Book in customer surveys with the fitting/production team. Calculate estimates, costings and quotes using Clarity, submitting them to clients for approval. Brief the artwork department based on the customers wants and needs. Regularly update customers on the progression of their order, suggesting realistic timelines from production to installation. Upon installation of the finished product, send customers finished photos of completed jobs and ensure customer satisfaction Follow up on outstanding customer quotes/enquiries. Create and maintain good working relationships with existing and new clients while helping ensure projects are delivered on time and to budgets. Help to ensure that projects are delivered on-time and on-budget to the clients satisfaction.

Requirements

Full UK Driving Licence Due to the nature of the role previous experience in the Sign Industry is strongly preferred but not essential. If the candidate does not have Sign Industry experience then an ability and openness to learn about the industry is essential. Experience on Clarity quoting software is strongly preferred but training will be provided. Experience of working in a customer facing role, dealing with larger clients preferable Ability to work both individually and part of a team across multiple departments. Good IT skills (Excel spreadsheet etc) Good communicator both in person or over the phone to build strong working relationships with customers as well as pass over correct and accurate customer information to the relevant internal department. Ability to work under pressure Good organisational skills and ability work on multiple projects simultaneously Punctual and willingness to do what it takes to get the job done
Job Types: Full-time, Permanent

Pay: 25,000.00-26,000.00 per year

Benefits:

Company pension Free parking On-site parking
Schedule:

Monday to Friday
Ability to commute/relocate:

Altrincham WA14 5DG: reliably commute or plan to relocate before starting work (required)
Experience:

Sign Industry: 1 year (preferred) B2B sales: 1 year (required)
Licence/Certification:

Full UK Driving Licence (required)
Work Location: In person