Job Description

About Us

ARM Design & Build is a forward-thinking architectural practice specialising in bespoke residential and commercial projects across London and the South East. We pride ourselves on delivering innovative design solutions, exceptional client service, and seamless project delivery from concept through to completion.

Role Overview

We're looking for a proactive

Sales & Office Administrator

whose primary strength is driving new business and client relationships for our architectural services, while also providing top-tier general office support. You will be the first point of contact for prospects and clients, champion our services, and keep our back-office running smoothly.

Key ResponsibilitiesSales & Business Development

Lead Generation & Outreach

: Identify and qualify new sales opportunities (cold-calling, networking, follow-ups).

Client Meetings & Proposals

: Meet with potential clients, prepare tailored quotations and presentation materials.

Pipeline Management

: Maintain up-to-date records of leads, proposals, and sales conversions in our CRM/system.

Market Research

: Track industry trends, competitor activity, and potential partners to inform sales strategy.
General Office Administration

Communication

: Manage incoming/outgoing emails and phone calls; liaise with clients, contractors, and suppliers.

Records & Documentation

: Develop and maintain filing systems (digital and paper) for contracts, drawings, invoices, and project files.

Project Tracking

: Update and monitor project timelines, milestones, and budgets in our internal systems.

Reception & Office Support

: Greet visitors, coordinate office supplies, and ensure a tidy, professional environment.
What We're Looking For

Sales Expertise

: Proven track record in B2B sales, ideally in architectural, construction, or professional services.

Excellent Communication

: Outstanding written and verbal English; confident presenter.

Organisational Skills

: Highly organised, detail-oriented, and able to juggle multiple tasks and deadlines.

IT Proficiency

: Strong skills in Microsoft Office (Word, Excel, Outlook); CRM/system management experience is a plus.

Client-Centred

: Friendly, professional demeanour with a genuine desire to build lasting relationships.

Driving Licence

: Desirable but not essential.

Architecture Knowledge

: Familiarity with architectural design processes, terminology, or software (e.g. AutoCAD, Revit) is preferred.
Job Types: Full-time, Part-time, Permanent

Pay: 23,809.00-24,000.00 per year

Expected hours: 40 per week

Additional pay:

Commission pay Performance bonus
Schedule:

Monday to Friday
Work Location: In person

Reference ID: SALES101