Job Description

Treatment Care Coordinator

/ Responsibilities

Work with our Clinicians on following up on treatment plans to build sales. Coordinate treatment plans and communicate effectively with patients regarding their care. Maintain accurate patient records and manage appointment schedules using IT systems. Collaborate with dental professionals to ensure seamless treatment delivery. Utilise strong organisational and communication skills to enhance patient experiences and outcomes. Manage our Digital Marketing Campaigns. Sales, Marketing & Promotion
The overall aim of this role is to attract new patients, retain existing patients, up-sell to existing patients, generate referrals and increase sales. This is done by creating brand awareness, a robust marketing system and consistently providing a 5 Star Customer Service journey.

Responsible to

Business Manager

Remuneration

The basic salary for this role is 29,000 -35,000 depending on experience

Additional Performance related bonuses will be available

Statement of responsibilities

This job description is a guide to responsibilities rather than a complete list of duties. It will be periodically reviewed and may be amended by agreement from time to time.

Working Pattern:

You would be required to work 5 days a week

Monday 8:00am to 6:00pm Tuesday 8:00am to 6:00pm Wednesday 8:00am to 6:00pm Thursday 8:00am to 6:00pm Friday 8:00am to 5:30pm

Why You Should Join Our Practice

At Clover Dental & Implant Centre, we believe that every member of our team plays a vital role in delivering exceptional care to our patients. As a Treatment Co-Ordinator here, you'll be part of a collaborative, compassionate, and skilled team that values your expertise and contributions. Here's why you should consider joining our practice:

1. A Supportive and Friendly Work Environment

We foster a positive, inclusive culture where every team member is treated with respect and appreciation. You'll be working alongside professionals who genuinely care about each other's success and well-being. Whether you're a seasoned dental professional or new to the field, we encourage an atmosphere of teamwork, learning, and open communication.

2. Opportunities for Professional Growth

We're committed to supporting the continued professional development of our team. From access to ongoing training and certifications to opportunities to expand your skills in a variety of specialisations, you'll have the resources to grow and thrive in your career. We believe in promoting from within and offer pathways for advancement as you continue to develop your expertise.

3. Cutting-Edge Technology and Modern Facilities

Our practice is equipped with the latest in dental technology and innovative tools. You'll work in a clean, modern, and efficient environment where you can focus on providing the best possible support to our patients.

4. Competitive Compensation and Benefits

We recognise and reward the hard work and dedication of our team. In addition to a competitive salary, we offer a comprehensive benefits package, including health insurance, paid time off, and opportunities for bonus incentives. We strive to provide work-life balance, so you can enjoy your time both inside and outside of work.

5. A Focus on Patient Care

We're passionate about helping our patients achieve healthier, brighter smiles, and that passion extends to how we support each other as a team. As a Treatment Co-Ordinator, you'll have the chance to make a real difference in patients' lives, building lasting relationships with both the people we treat and the colleagues you work with.

6. A Practice that Values Your Voice

We want to hear from you. As a team member at our practice, your insights, ideas, and feedback will be valued. We encourage innovation and continuously seek ways to improve our processes, patient care, and team dynamics. Your voice matters, and we are committed to making this a place where you feel valued and heard.

Minimum Requirement:

Minimum 2 Years sales Experience

Understanding of Marketing strategies

Excellent Written and Verbal English

Please submit your CV along with a covering letter to Emily Webb, Business Manager Clover Dental & Implant Centre.

Job Types: Full-time, Permanent

Pay: 29,000.00-35,000.00 per year

Additional pay:

Performance bonus
Benefits:

On-site parking
Schedule:

Monday to Friday Weekend availability
Ability to commute/relocate:

North Baddesley, SO52 9EP: reliably commute or plan to relocate before starting work (required)
Experience:

Marketing: 1 year (preferred) Sales: 2 years (required)
Work Location: In person

Reference ID: Treatment Coordinator