Job Description

Hours of Work:

Monday to Friday, 9am- 5pm

Job type:

Permanent

Department:

Sales Department

Reports to:

Sales Manager

Salary & Benefits

Base Salary

: 23,000 - 27,000 per annum (dependent on experience)

On-Target Earnings (OTE)

: Up to 29,000 - 33,000 per annum (dependent on performance)

About New Homes Law:

New Homes Law is a leading, dynamic, client-focused legal services provider specialising in residential property transactions across the UK. We work with some of the country's top new build developers and shared ownership housing associations, delivering a seamless and customer-focused experience. Our modern, forward-thinking approach combines expert legal advice with cutting-edge technology, ensuring an efficient and transparent journey for every customer. At New Homes Law, we invest heavily in innovation, professional development, and customer satisfaction, making us a trusted partner in the property sector and an exceptional place to build your career. As our business grows, we're looking for an organised and proactive Sales Executive to join our team and support the smooth onboarding of new clients and referrers.

Your New Role:

The Sales Executive plays a key role in managing the flow of new business enquiries, liaising with clients, introducers, estate agents, and supporting the conveyancing team in converting leads into active instructions. You'll be the first point of contact for many clients, so a friendly and professional manner is essential.

Key Responsibilities:

Handle incoming enquiries from clients. Issue detailed quotations promptly upon receipt of enquiries via phone, email, or other platforms. Maintain regular contact with prospective clients via phone calls and emails to answer queries, receive updates on their transaction status, and confirm their decision to proceed. Log all client correspondence accurately to ensure consistent communication and transparency across the team on the case management system. Coordinate diary appointments and assist with scheduling initial client consultations. Actively encourage client feedback to support continuous improvement and share key insights with the Sales Manager. Retaining information regarding the conveyancing process to assist clients with their queries, to ensure clients receive clear, accurate information. Represent the firm at promotional or networking events as required. Take direction from the Sales Manager and support other duties as needed.

Requirements:

Minimum 1 - 2 years' experience in a sales support, coordinator, or client services role or similar role. Strong organisational skills with attention to detail. Professional telephone manner and excellent written communication. Comfortable working in a fast-paced, client-driven environment. Professional, courteous, and client focused.

Desirable:

Knowledge of the conveyancing process and relevant terminology. Experience working in a law firm, estate agency, or property services company. Familiarity with systems like Hoowla, Leap, or Proclaim. Confident using CRM or case management systems. Telesales Experience.

Compensation & Benefits workings at New Homes Law:

In return, you can expect to work closely with an energetic team where your efforts and success will be noticed. We offer a competitive remuneration package as well as:

Birthday Leave: Employees receive their birthday off as an extra paid holiday. Christmas Break: Christmas shut down over the festive period. Casual Fridays: Employees can enjoy a relaxed dress code and complimentary lunch on Fridays. Supportive Culture: A friendly, family-like atmosphere with a focus on employee well-being and career development. Bonus Scheme Employee of the month scheme
Job Types: Full-time, Permanent

Pay: 23,000.00-27,000.00 per year

Additional pay:

Performance bonus
Benefits:

Company events Company pension Free parking Referral programme
Schedule:

Monday to Friday
Work Location: In person