Job Description

Our vision is to be the universal symbol of trust, bringing consumers and businesses together through reviews. We are well on our way--but there's still an exciting journey ahead. Join us at the heart of trust.

Our Sales Enablement Executive will play a critical role in optimising the performance of Trustpilot's Commercial teams, encompassing a broad range of commercial roles that drive acquisition, onboarding and retention of Trustpilot customers.



This role requires a deep understanding of the end-to-end customer journey, from initial contact to long-term retention and growth. The Sales Enablement Executive will design, develop, and deliver programs, content, and coaching that equip our teams with the knowledge, skills, and tools to drive revenue, maximize customer lifetime value, and achieve our ambitious business goals.



Day to day you will be liaising with reps, leaders and senior stakeholders, deepening your understanding of business metrics, actively discovering sales challenges and devising sales enablement solutions to improve performance. Success is measured by the impact of your programs through assessing rep satisfaction, retention, behavioural change/adoption and overall business impact. This is an exciting opportunity for anyone looking for a rewarding challenge!

What you'll be doing:

Design, deliver and measure high quality enablement content that's accessible, up-to-date and relevant to the needs of our commercial audience Conduct deep discovery of challenges hindering Commercial teams from value-selling Maintain knowledge of business and performance metrics we're trying to drive Maintain knowledge of Trustpilot target customers, our products, value proposition and sales process Design scalable programs to solve challenges drawing on the Enablement Mix: knowledge, skills, tools/content and processes. Consider how systems and managers can support embedment of new learning and behaviours Design and develop playbooks to drive excellence across the sales process Collaborate across the business to gain buy-in and align with cross-functional and Commercial stakeholders Track, measure and obtain feedback on programs to drive continuous improvement

Who you are:

2+ years experience in a fast-paced, (preferably SaaS) organization in sales or enablement role A strong understanding of the sales environment and methodologies, including sales content, tools and skills Experience with content management and learning management systems Able to build strong internal relationships with sales and marketing Excellent communication and presentation skills Focused on strategic long-term gain Strong program management skills Metrics and results driven Agility to work in a fast paced environment whilst keeping a high attention to detail

What's in it for you:

A range of flexible working options to dedicate time to what matters to you Competitive compensation package + bonus 25 days holiday per year, increasing to 28 days after 2 years of employment Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist Pension and life insurance Health cash plan, online GP, 24/7, Employee Assistance Plan Full access to Headspace, a popular mindfulness app to promote positive mental health Paid parental leave Season ticket loan and a cycle-to-work scheme Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials. Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more. Independent financial advice and free standard professional mortgage broker advice Talent acceleration programs: Fast-track your career with our tailored development programs designed to support growth at whatever stage of your career

Still not sure?

We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We're excited to hear about your experiences along with how you will contribute to our working culture. Even if you don't feel you meet all the requirements, we'd still really like to hear from you!



#LI-Hybrid #LI-TP1

About us

Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever -- to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial -- we help consumers make the right choices and businesses to build trust, grow and improve.



Today, we have more than 300 million reviews and 64 million monthly active users on average across the globe, with 140 billion annual Trustbox impressions, and the numbers keep growing. We have more than 1,000 employees and we're headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York.



We're driven by connection. It's at the heart of what we do. Our culture keeps things fresh -- it's built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we're proud to be an equal opportunity workplace with diverse perspectives and ideas.



Our purpose to help people and businesses help each other is a tall order, but we keep it real. We're a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you -- we give you the autonomy to shape a career you can be proud of. If you're ready to grow, let's go.

Join us at the heart of trust.

Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust.


Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.