Sales & Customer Services Administrator
Job Description
Alpha Designs is one of the UK's top upholstery manufacturers supplying retailers across the UK.
Our manufacturing sites are based in Bilston West Midlands and Bridgend South Wales.
As a family run business, we take great pride in our team as they are the foundation of the company. Join us and become part of this highly skilled family, as we are looking for experienced Sales & Customer Service Administrator with at least 2 years' experience in a similar role.
Your job duties as an Administrator will include but not limited to:
Dealing with customer queries via phone, email
Processing and progressing customer orders.
Dispatch of parts via courier.
Assisting with customer complaints.
General administration to support Production Manager.
Answering the phone
Filing
Checking Proof of deliveries against the transport invoices
Scanning the Proof of deliveries into the computer
Checking sales orders that have been entered on to sage
Posting out fabric samples
Entering sales orders on to the sage system
Labelling - labels have to be attached to the sales orders that have been planned for a certain production week
Requirements
:Demonstrable experience in a sales administrative or customer service position.
Demonstrable Excel spreadsheet knowledge
Good communication skills; able to communicate with stakeholders, on a day to day basis, in a clear, caring and professional manner.
Clear attention to details in relation to office administration duties, e.g. updating spread sheets with clear and accurate information.
Ability to manage filing in a clear and logical structure to ensure relevant information is documented in a consistent manner.
Able to demonstrate prioritisation skills when multi-tasking.
Ability to deliver work to set targets and specified standards.
Self-motivated: able to work unsupervised and uses own initiative.
Demonstrate a positive enthusiastic approach to solve problems.
Proven ability to make logical and solid decisions.
A good sense of humour.
Job Types: Permanent, Full-time
Education:
A-Level or equivalent (preferred)
Experience:
Administrative Assistants & Receptionists: 2 years (required) Sage: 1 year (preferred)
Job Types: Full-time, Permanent
Pay: From 23,932.26 per year
Benefits:
Casual dress Company events Company pension Employee discount On-site parking
Schedule:
8 hour shift Monday to Friday No weekends
Experience:
Microsoft Excel: 3 years (required) Sales & Customer Service Admin: 3 years (required)
Work Location: In person
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Job Detail
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Job IdJD3049791
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationBilston, ENG, GB, United Kingdom
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EducationNot mentioned