Job Description

Location:

Canary Wharf, London, E14

Company:

Miss Maid Ltd - A trusted cleaning service provider for both private and commercial clients across London.

Miss Maid Ltd is expanding, and we're looking for a proactive and professional

Sales and Customer Service Representative

to join our dynamic team. If you excel in customer service, have strong organizational skills, and can handle a fast-paced environment, this could be the perfect role for you!

What You'll Do:

Handle incoming customer inquiries via phone and email, delivering exceptional service and support. Proactively engage with potential clients, promoting our cleaning services and converting leads into sales. Provide tailored solutions to meet the needs of both private and commercial clients. Liaise with both clients and cleaning staff to ensure smooth day-to-day operations. Collaborate with internal teams to ensure seamless service delivery. Assist with administrative tasks such as preparing accounting documents and maintaining office systems.

What We're Looking For:

We are looking for a professional who is passionate about sales and customer service, with the ability to manage a variety of tasks in a fast-paced environment.

Key Skills & Qualifications:

Fluent in English (spoken and written)

- Strong communication skills are essential for communication with clients and colleagues.

Bulgarian language proficiency

- A strong advantage, though not required.

Experience in the cleaning industry

- Beneficial but not essential.

Sales experience

- Proven ability to close deals and meet sales targets.

Customer service experience

- A minimum of 1 year in a customer-facing role.

Excellent telephone manner

- Confident, engaging, and clear communication.

Strong interpersonal skills

- You'll be interacting with a diverse group of people daily.

Organizational and time management skills

- Ability to prioritize and handle multiple tasks efficiently.

Attention to detail

- Accuracy in managing client information and contracts.

Flexible and adaptable

- Able to adjust to the needs of a growing business.

IT skills

- Proficient in Microsoft Office (Word, Excel, Outlook) and CRM systems.

Why Join Us?

Competitive Salary:

23,652.00-26,059.00 per year

Benefits Package:

Casual dress code Company pension Employee discounts Flexitime On-site parking

Work Schedule:

Full-time position with an 8-hour shift, 5 days a week

Requirements:

Experience:

Sales, retail, or customer support experience: 1 year (preferred).

Language Skills:

Bulgarian (preferred).

How to Apply:

If this sounds like the role for you, we'd love to hear from you! Please send your

CV

and

covering letter

to the email provided. If currently employed, kindly include your required notice period.

Due to the high volume of applications, if you do not receive a response within 30 days of submission, please consider your application unsuccessful.

Be part of a growing, dynamic team at Miss Maid Ltd, where your sales and service skills will be valued and rewarded. Apply now!

Industry

Consumer Services

Employment Type

Full-time

Job Type: Full-time

Pay: Up to 26,059.00 per year

Benefits:

Casual dress Company pension On-site parking
Schedule:

8 hour shift Flexitime
Work Location: In person

Application deadline: 11/03/2022