Job Description

Main Duties

• Process customer orders that have been received online in an accurate and timely manner.

• Review customer orders for accuracy and completeness .

• Managing out of stock items/orders and liaising with customers.

• Reviewing customer payments to ensure they meet our payment security criteria

• Coordinate with warehouse staff to ensure orders are fulfilled and shipped

• Answering questionsxe2x80xa6

• Process customer orders that have been received online in an accurate and timely manner.

• Review customer orders for accuracy and completeness .

• Managing out of stock items/orders and liaising with customers.

• Reviewing customer payments to ensure they meet our payment security criteria

• Coordinate with warehouse staff to ensure orders are fulfilled and shipped

• Answering questions about order status, shipment schedules, and product information to help resolve customer concerns

• Update and manage reports relating to order confirmations

• Communicating with suppliers or manufacturers to obtain product information or status updates on orders

• Good computer skills

• Excellent attention to detail

• Ability to work effectively under pressure

• Ability to work on own initiative, but also work well within the team

• Excellent communication and presentation skills are a must.

• Organised, accurate, methodical and ability to work to tight deadlines.

• Capability to multitask

• Excellent customer service skills and telephone manner

• Good administrative skills

• Helpful & positive attitude in a busy environment

• Willingness to learn and Develop

• Ability to resolve challenges promptly & correctly.

• 322.5K increasing to 324K

• Temp to Perm

• Long term opportunities and career development.

• Supportive management and colleagues.

• Fun, social, vibrant team environment.

• On site car parking.

• Free refreshments.

Workshop Recruitment