Job Description

About us

CMTG is a global leader in condition monitoring solutions, specialising in rotor track and balance for helicopters, condition monitoring for critical rotating industrial machinery and noise vibration analysis. With a legacy of innovation and excellence, we're at the forefront of creating safer skies, smoother operations, and quieter environments.

From helicopters soaring above cities to industrial turbines powering the global energy industry, our cutting-edge technologies ensure optimal performance, safety, and efficiency. Our expertise expands across:

Rotor Track and Balance

: Ensuring helicopters operate at peak performance by delivering solutions that reduce vibration and enhance safety.

Industrial Condition Monitoring

: Helping the global energy sector keep their turbines and rotating machinery running seamlessly through advanced noise and vibration analysis.

Precision Accelerometers:

Designing and manufacturing state-of-the-art accelerometers trusted worldwide for critical applications.

With a dedicated team of 130 experts across our sites in the UK, USA, France, and Germany, we bring a collaborative, international perspective to every challenge we solve. This global presence ensures our customers benefit from local support combined with a world-class standard of innovation.

About the Role

Are you a proactive, detail-oriented individual who thrives in a fast-paced sales environment? We're looking for a Sales Administrator to play a pivotal role in keeping our sales processes running smoothly.

In this role, you'll support our sales team by processing orders, managing sales data, and coordinating with customers to ensure seamless service. You'll handle customer inquiries with professionalism, ensuring they receive exceptional support. Keeping records up to date and assisting with essential administrative tasks will be a key part of your day. You'll also play a role in improving processes and ensuring the team has everything they need to succeed.

Your key responsibilities will include:

Sales Administration & Order Processing

Prepare, process, and track acknowledgements, sales, and repair quotations accurately and efficiently. Maintain and update reporting spreadsheets, including Order Intake Analysis and RMA (Return Material Authorisation) records. Respond to routine customer quote requests promptly and professionally. Manage the Sales email inbox, handling enquiries and forwarding as necessary. Maintain an effective filing system for sales documents and records. Provide full administrative support to Sales Managers for key customer contracts, including meeting attendance, minute taking and processing contract-related documentation. Ensure excellent customer communication, providing timely updates and accurate information. Handle customer telephone enquiries, taking and relaying messages when needed. Record and distribute Sales Visit Reports as appropriate.

Contract & Tender Support

Assist in the preparation and submission of tender responses and proposals.

Marketing & Event Coordination

Assist with the planning and execution of training courses, including arranging hospitality. Organise internal and external events, such as meetings, training sessions, exhibitions, and conferences, under the direction of Sales Managers. Liaise with external suppliers for marketing materials (e.g., promotional items, graphic design, exhibition stands). Support the Sales & Marketing team with website updates, including content creation and news articles.

Data Management & Pricing Support

Coordinate and monitor Enquiry Reviews and Contract Reviews to ensure compliance with business procedures. Maintain and update price lists under the direction of Sales Managers, aligning with company pricing strategies.

General Administrative Support

Provide occasional support to other administrative functions within the company as needed.

About you

You're a highly organised and detail-oriented sales administrator with a background in an engineering or technical environments. You have a strong ability to communicate effectively across different teams and adapt your approach to suit various stakeholders, staying flexible when priorities shift.

You're proficient in ERP/CRM systems, and you excel at managing sales documentation, orders, and other administrative tasks while ensuring all data is precise. Proactive by nature, you anticipate potential challenges and address them before they arise.

Building strong relationships with colleagues and customers comes naturally to you. You work confidently with cross-functional teams, handling sensitive sales information and documentation with professionalism and confidentiality. You are a natural multitasker and thrive in an environment where your organisational skills are essential.

Experience in event coordination and marketing support would be beneficial, and a willingness to travel occasionally for business events within the UK and overseas is an added advantage. Most importantly, you bring a structured, analytical approach and are committed to supporting the success of the sales team, working both independently and collaboratively to meet objectives.

We believe in equal opportunities

We believe teamwork, no matter where you're from or how you identify, we're committed to building a diverse and inclusive environment where everyone can thrive.

We're looking for hardworking, passionate individuals to join our team. When you come on board, we'll provide the support and opportunities you need to unlock your potential and do your best work.

We're committed to ensuring an accessible and comfortable experience for everyone. If there's anything we can do to make your application process or working environment more accommodating, please let us know--either in your application or by reaching out directly. We'll be more than happy to help.

If you don't meet all the requirements but think you might still be right for the role, please apply anyway. We're always keen to speak to people who connect with our mission and values.

Job Type: Part-time

Pay: 13,090.00-14,961.00 per year

Expected hours: 18 per week

Benefits:

Company pension Free parking On-site parking Sick pay
Schedule:

Monday to Friday
Experience:

Sales administration: 2 years (required)
Work authorisation:

United Kingdom (required)
Work Location: In person

Expected start date: 01/06/2025