Job Description

Sales Account Manager

Richard Designs is a leading designer and manufacturer of dresses and accessories. We sell to over 1,000 specialist retailers in the UK, Europe and North America and are looking for an enthusiastic salesperson to join our established sales team.

Most of our clients are independent owner-operated retailers. We value our clients and work hard to build a personal relationship with them, focussing on long-term success. We are looking for a warm and genuine salesperson who wants to help our clients succeed in business with our products.

No experience of our industry is required and full on the job training will be provided to understand our product and our market. This role is based in the office, with the opportunity to host virtual appointments, visit customers in their own shop, as well as inviting clients to our showroom, and to meet them at trade shows.

Your key responsibilities will include:

- Keeping in close contact with your portfolio of approximately 200 clients through regular telephone and email contact to ensure their needs are being met and every available opportunity to promote our product is being taken

- Selling new products, product categories and seasonal offers to your clients; by way of appointments at their stores, appointments in our showroom or virtually

- Providing assistance to your clients when complex issues or enquiries arise, which cannot be met by our first-line customer service team.

- Promoting and attending on-site events to show our product to existing and prospective clients.

- Attendance at trade shows in the UK at least twice per year

- Qualifying and building new relationships with prospective clients

- Converting prospective client leads to new regular customers, successfully on-boarding them as a stockist and continuing to identify additional opportunities to grow our business together

Key skills and experience we are looking for:

Previous experience in a sales role is desirable but not essential, as long as you have the motivation and drive to care for customers and close sales

Experience in a customer-facing role, working with clients and building long-term relationships (this could be sales, customer service, support or similar)

Excellent listening skills with a positive attitude and a polite and friendly manner

Excellent communication skills in both written and verbal form

The following experience is desirable:

Experience in the fashion industry

Experience of B2B sales

Benefits:

Salary will be dependent on skills and experience + commission

Generous 7% pension contribution from employer (employee contributions can be added but are not required)

Product discounts for employees

Free on-site parking, tea and coffee facilities

Full-time, permanent role, 37.5 hours per week office based

Please submit your CV for consideration, along with a covering letter detailing your current salary.

Job Types: Full-time, Permanent

Additional pay:

Commission pay
Benefits:

Company pension Employee discount Free parking On-site parking
Schedule:

Monday to Friday
Application question(s):

Have you included your current salary with your application?
Experience:

customer facing: 2 years (preferred) B2B sales: 2 years (preferred)
Licence/Certification:

Driving Licence (preferred)
Work Location: In person