Job Description

Vacancy No

VN1608

Employee Type

Permanent

Employment Type

Full-Time

Location City

London

Location Country Vacancy

UK

Description

About Hyve




We believe that when people come together, powerful things happen. Hyve Group Ltd connects global industry communities through unmissable events, online networking platforms, and hyper-productive meeting programmes.


#LI-DNI


Our decades of experience put us at the heart of industries, and we are committed to using our influence to shape innovation and drive progress across our customer communities.


Our market-leading portfolio of global brands includes Shoptalk, Spring Fair, Bett, Mining Indaba, and Retail Meetup.





#LifeAtHyve




At Hyve, we are driven by our values: brilliant work, fresh thinking, rich connections, and collective buzz. In practice, this means we value quality, work with passion, celebrate uniqueness, and are our best when we work together.


We value a diverse team and are committed to employing individuals from all backgrounds and creating a culture based around belonging.


Our hybrid working model ensures we respect our peoples' work/life balance.


Human connections are our speciality, and we offer a jam-packed calendar of social events, inclusion workshops, and professional development opportunities to make sure #LifeAtHyve is always fulfilling and exciting.

Key Responsibilities

The bit about the role


Spring & Autumn Fair are the UK's most vibrant marketplaces for wholesale home, gift and fashion. It's where retailers, large and small, come together to make the connections that could change everything. Getting stocked by a major retailer, hearing from the industry's leaders, and finding the next nest seller - these are just some of the game-changing possibilities we deliver to our customers.


Now we're looking for a Sales Executive to join the team.


As part of your job, you will:


- Grow revenue from existing customers by upselling and cross-selling other products including digital/sponsorship.


- Win new business from marketing qualified leads, competitor shows and self-sourcing.


- Manage the relationship with all your customers by maintaining regular contact (via face-to-face meetings, video calls, phone calls, or emails), acting as their first point of contact, responding to their requests and queries directly, and keeping them informed of developments on the event.


- Manage and keep up to date the list of contacts at all your customers, as many customers have more than one person with whom we interact.


- Attend competitor events to meet new prospects, non-rebooks and lapsed customers.


- Attend the event you support to re-book your customers for the next year's event and collect feedback on the current year's event

Skills Required

And here's what we're looking for from you:


- Experience in a similar sales or relationship-management role or telesales role


- Ability to work to targets and KPI's


- A good understanding of client care and customer service


- Ability to thrive in a fast paced, dynamic environment, and make decisions on the go


- Ability to travel, without restriction, throughout most countries, especially the EU.


- Excellent customer relationship skills - you will be expected to manage and build strong relationships with accounts assigned.


- Comfortable challenging customers and explaining benefits of partnering.


- Commercially minded being able to implement initiatives identified.


Qualities


- We look for individuals who are curious, personable, chameleons who can converse with a wide spectrum of business owners, have warmth and can build rapport with ease.


- To have Professionalism, Kindness and Positivity in your core values.