Andras Hotels is Northern Ireland's largest hotel group with nine hotels in Belfast, Coleraine and Portrush, two apartment complexes, a Cafe Bar and a Health Club and Spa. We are rapidly expanding our portfolio and we are dedicated to promoting tourism and hospitality across the country. We develop our people through our Andras Academy, the industry Wellbeing and Development Promise, and we are proud to be signed up to Green Tourism.
What is the job?
Reporting to the Bar Manager as Bar Supervisor you will lead our team in the charming, refurbished old Bank Building turned cozy cafe bar and 6 Bank Building apartments. Make the most of the building's historic beauty to give guests a special time, blending the old look with today's comfort. Your role is key in making sure everyone enjoys the unique blend of the past and present, creating a memorable experience for all.
Hours
Contract size: 40 hours
What we offer
:
Discounted Hotel Rates across '000's of hotels worldwide for employees and for family and friends
Health Care Cash Plan
Diamond membership of Kingsbridge Hospital Group
Enhanced Pension Scheme
Enhanced Maternity Pay
Enhanced Paternity Pay
Cycle to work
Recruit a friend scheme
Employee Appreciation and Social Events
Employee of the Month Award
20 for completion of FLOW training
Increased Annual leave with service
Discount at Bodyscape - Employee rate and family and friend rate
Cyrospa discount rate at Bodyscape
Communication and advice on Health and Wellbeing
Andras Academy - Training and Development Programmes and progression opportunities within the Andras Hotels Group
Work for globally renowned Hotel Brands
About The Role
Your day to day
Lead during service as the Bar Supervisor
Ensure smooth operations in the absence of the Bar Manager
Train and guide colleagues to meet our standards
Understand and meet targets and objectives
Greet customers and address their needs
Ensure compliance with food and drink standards
Have thorough knowledge of our offerings
Supervise staff for excellent service
Handle guest concerns effectively
Maintain equipment and facilities
Manage stock and order supplies
Contribute to menu ideas and promotions
Prioritize sustainability and efficiency
Uphold health and safety protocols
Maintain cleanliness and report issues promptly
Opening and closing of cafe bar
When require help out in Bank building apartments operations
Accountabilities
Supervising team members in the Safehouse Cafe Bar.
How do I deliver this?
We genuinely care about people, and we show this through living the Andras Hotels behaviours.
Teamwork - work cooperatively and effectively with others
Positive and "Can Do" attitude - positive, friendly manner with customers and colleagues
Commitment - "I do what I say", commitment to do the best in everything I do
Diversity & Respect - welcome, include and demonstrate respect for all individuals from all groups
Integrity - honest, respectful and accountable.
The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.
Required Criteria
Experience within a Food and Beverage role
Proven experience of supervising and directing others, while demonstrating a hands-on approach
Customer service experience
Good communication and organisational skills
Desired Criteria
Experience within the hospitality industry as a supervisor
Skills Needed
About The Company
Andras House Ltd is a leading property development and hospitality company based in Belfast, Northern Ireland. Established in 1981, the company has grown into a highly successful multi-million pound organisation with an extensive portfolio of office, hotel and leisure developments.
We are proud to be at the forefront of hospitality in Northern Ireland. With seven hotels we are Belfast's largest hotel group with 1000 bedrooms in the City.
Andras Hotels is proud to be the leading hotel group in Belfast with current awards of Best Hotel in Belfast for Holiday Inn Belfast City Centre, Best Budget Hotel in Ireland for Ibis Belfast City Centre and Best Serviced Apartments for Cordia Serviced Apartments.
Company Culture
Andras Hotels is Northern Ireland's largest hotel group and we are proud to have been at the forefront of hospitality for the past 30 years.
We subscribe to the Hospitality Employers Charter, which means we are committed to providing training, development, and support to all of our team members.
We offer a range of staff benefits and opportunities to grow your career in our fast-growing company Our Andras Academy provides training and development for all team members and we are an equal opportunities employer.
Company Benefits
What we offer
Health insurance, Vacation, Paid time off, Retirement plan and/or pension, Office perks, Employee development programs, Gym membership or wellness programs, Cycle to work, Referral bonus, Competitive salary, Preferential room rates, Family and friends rates, Long service recognition, Free meals during shifts, Free parking or Discounted parking , Wellbeing Scheme, Work With Charities, Social Opportunities, Employee of the Month, Employee Recognition Scheme
Salary
13.50 per hour
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