Job Description

An exciting opportunity has arisen for an Administrator to join HEIW's Revalidation Support Unit. The position is offered as fixed term/secondment until 28 February 2026 to cover maternity leave.Ideally, the successful candidate will have previous experience in an administrative role, complemented by high-quality administrative and IT skills, and the ability to communicate effectively with others. Enthusiasm, flexibility, and a willingness to work together as part of a high-performing team are also important.Training and development will be provided to enable you to reach your full potential.About the Revalidation Support Unit (RSU)The RSU is a professional unit within HEIW that aims to support and improve professional standards across Wales. The unit is responsible for:

• Management of the GP Appraisal Process for all GPs in Wales on behalf of the Health Boards.

• Leading on medical appraisal quality management systems and providing support for medical revalidation.

• Delivery of CPD events, training, and resources.

• Development and management of online systems to support appraisal and revalidation.

Although this post has been advertised as a fixed term appointment, NHS staff will be offered the appointment as a secondment. If you wish to apply as a secondment opportunity, you must have your line manager's approval. This post may be extended or made permanent at the end of the fixed term/secondment period depending on available funding and business needs.Main duties of the jobThe successful candidate will:

• provide comprehensive administrative support for the revalidation and quality management work programme, including organising meetings, events, and quality assurance visits to health boards.
• serve as first point of contact for key stakeholders
• provide support once a week to the RSU's online systems service desk
• collate and maintain data from quality management activities

The ability to speak Welsh is desirable for this post. Welsh and/or English speakers are equally welcome to apply.Contact InformationIf you would like to find out more about the role, please contact Natalie House, RSU Programme Manager at Natalie.House@wales.nhs.ukThis post is fixed term/secondment for 12 months to meet the needs of the service.If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.About usHealth Education and Improvement Wales (HEIW) is the strategic workforce body for NHS Wales with statutory functions that include education and training, workforce planning, workforce development and transformation, leadership and succession planning, and careers. Our purpose is to develop a workforce that delivers excellent care to patients/service users and excellent population health. We are a Special Health Authority working closely with our partners; Social Care Wales, education providers, professional and regulatory bodies and Welsh Government.HEIW's is committed to developing an internal culture of choice. Our Values reflect our thoughts, feelings and beliefs in how we will, and will not, behave and treat others:- Respect for All in every contact we have with others,- Ideas that Improve: Harnessing creativity and continuously innovating, evaluating and improving,- Together as a Team: Working with colleagues across NHS Wales and with partner organisations.HEIW received the HPMA Award for Employee Engagement in 2019.What you can expect:- a corporate induction and 90 day Welcome itinerary,- compassionate leadership,- a meaningful values based performance appraisal process,- the opportunity to impact upon health and social care services and the lives and wellbeing of the people of Wales.Many of our colleagues and stakeholders have commented on the buzz and atmosphere we create by working together as "One HEIW Team". Do you want to join that team?Date posted20 February 2025Pay schemeAgenda for changeBandBand 3Salaryxc2xa324,433 to xc2xa326,060 a year Per AnnumContractFixed termDuration12 monthsWorking patternFull-time, Flexible workingReference number082-AC011-0225-AJob locationsTy DysguCefn CoedNantgarwCF15 7QQJob descriptionJob responsibilitiesYou can find the full and Person Specification attached within the supporting documents, or please click Apply now to view in Trac. Job descriptionJob responsibilitiesYou can find the full and Person Specification attached within the supporting documents, or please click Apply now to view in Trac.Person SpecificationQualifications and/or KnowledgeEssential

• NVQ level 3 or equivalent experience

Desirable

• Degree or equivalent qualification
• Knowledge of online systems

ExperienceEssential

• Experience of working in an administrative role

Desirable

• Experience of working in the NHS

Aptitude and AbilitiesEssential

• Ability to set up standard administrative systems and processes
• Ability to plan, prioritise and organise own workload within established timescales
• Ability to communicate effectively with a wide range of people
• Ability to use initiative in solving problems and responding to queries ensuring compliance with standard procedures and practices

Desirable

• Ability to speak Welsh

ValuesEssential

• Commitment to providing a high-level quality service
• A willingness to undertake further training and development

Person SpecificationQualifications and/or KnowledgeEssential

• NVQ level 3 or equivalent experience

Desirable

• Degree or equivalent qualification
• Knowledge of online systems

ExperienceEssential

• Experience of working in an administrative role

Desirable

• Experience of working in the NHS

Aptitude and AbilitiesEssential

• Ability to set up standard administrative systems and processes
• Ability to plan, prioritise and organise own workload within established timescales
• Ability to communicate effectively with a wide range of people
• Ability to use initiative in solving problems and responding to queries ensuring compliance with standard procedures and practices

Desirable

• Ability to speak Welsh

ValuesEssential

• Commitment to providing a high-level quality service
• A willingness to undertake further training and development

NHS