Job Description

Our passengers and freight customers are at the heart of everything we do. We help connect people to their friends and families and get goods to their destination safely and efficiently. We\'re an organisation where people matter. When your part of our team, you matter to us, and you matter to millions.

We\'re continuing to build a more diverse and inclusive organisation which is representative of the passengers we serve. To do this, it is essential we become a more open, diverse, and inclusive organisation, harnessing the skills and expertise of all our people, and attracting the best talent to help us have a safe, accessible railway for everyone.

We believe that investing in our people is one of the most effective ways of improving the safety, reliability, and efficiency of the railway. For more information about Network Rail and how we recruit, please refer to the Network Rail Careers website.

Human Resources (HR) provides support on all people-related issues for Network Rail. We\'re responsible for creating an environment that attracts and engages high-performing individuals to deliver engineering and operational excellence for Britain\'s railway. Our approach is a pragmatic one, challenging where appropriate and professional in all areas of delivery.

Brief Description

What will you be doing?

In this dynamic role, you\'ll be at the heart of a busy team, ensuring smooth operations and efficient collaboration. From organising a range of meetings to coordinating schedules and venues, arranging travel when necessary, and producing and circulating essential documents, you\'ll be the go-to person for making meetings run like clockwork. Additionally, you\'ll be responsible for managing and organising team email inboxes, ensuring prompt responses to stakeholders, and alerting the team to any urgent matters.

About the role (External)

About the Role:

You\'ll play a vital role in processing job evaluation requests, meticulously checking for completeness and following up with internal stakeholders to ensure timely and accurate processing. Maintaining up-to-date and accurate data, information, and records will be key, as you collate, validate, update, and organize databases and filing systems to agreed standards. Day-to-day, you\'ll be the point of contact for a variety of queries, providing accurate and customer-focused responses and escalating issues to senior team members when necessary. Attending meetings, taking comprehensive notes, and following up on action items will contribute to the accuracy and effectiveness of meeting records.

Communication is essential in this role, as you\'ll keep the team informed of progress, developments, and any issues that arise, enabling them to plan and deliver outstanding service to the business. You\'ll also have the opportunity to support the team by conducting research and contributing to projects aligned with team objectives. Your keen eye for improvement will be valued as you identify and suggest enhancements to administrative processes, actively implementing agreed changes to ensure the team provides a high-quality service. With your exceptional organisational skills and proactive approach, you\'ll thrive in this multifaceted role, making a significant impact on the team\'s success.

What skills and experience are we looking for?

In this exciting opportunity, we\'re seeking individuals with a diverse set of skills and experiences to excel in this role. Previous experience in an administrative capacity is highly desirable, as it will provide a solid foundation for success. Proficiency in Microsoft Office applications, particularly Outlook, Word, and Excel, is a must, as these tools will be integral to your daily tasks. Clear and accurate communication skills, both written and spoken, will be essential in conveying information effectively and building confidence when interacting with others.

Your ability to stay organised and manage your workload efficiently will be critical, as you\'ll need to prioritise tasks appropriately to meet deadlines. A customer-focused approach is highly valued, as our goal is to provide exceptional service to our clients. While not essential, a recognised qualification in administration would be advantageous, demonstrating your commitment to professional development. Additionally, experience within a Human Resources function would be beneficial, allowing you to bring insights and understanding to the role. We\'re looking for individuals who are motivated, adaptable, and eager to contribute their skills and experiences to a dynamic team.

If you\'re ready to make an impact and thrive in a collaborative environment, we encourage you to apply and join us on this exciting journey!

For a full list of the key accountabilities and essential/desirable criteria, please click apply and you will be taken to the network rail external site where you can see the attached Network Rail .

How to apply (External)

A message from our Chief Executive, Andrew Haines:

\'Our passengers and freight users are at the heart of everything we do. We help connect people to their friends and families and get goods to their destination safely and efficiently. We\'re an organisation where people matter. Watch our video to find out more!

We\'re continuing to build a diverse organisation which is representative of the people we serve. We want to harness the skills and expertise of our people and attract the best talent, to enable a safe and accessible railway for everyone. To learn why inclusion is important to us, please click here.

Duration: Permanent

Location: This role is based at The Quadrant:MK

Closing date: 27th July 2023. Late applications will not be accepted.

Interviews will be held: W/C 31st July 2023

Band & Salary: Band 6 - \xc2\xa323,000 - \xc2\xa327,000

What can we offer you in return?

We have a range of benefits including:

• 28 days annual leave entitlement, plus Bank Holidays and five volunteer days

• My Benefits - our discounted online shopping site

• Flexible and family friendly policies and practices

• A range of discounted offers including, Healthcare offers, cycle to work, healthcare club discounted membership and other benefits

• Subsidies of up to 75% on rail and underground season tickets

• A range of pension schemes

• Two weeks paid reserve leave for our Armed Forces community

• Training, development and employee assistance programme available

• To learn about the benefits we offer please here.

About our people and the recruitment process\xe2\x80\xa6

We\'re an inclusive employer of choice and we welcome applications from everyone!

We encourage our colleagues to work flexibly, as we know traditional working patterns don\'t always fit. If you want to consider working flexibly, just let us know and we\'ll do our best to help and invest in your career with us, whilst you have a healthy work life balance.

We\'re also a Disability Confident Leader employer and we\'ll try our best to adapt the process and offer a reasonable alternative to help support people with disabilities access, apply and interview for roles.\'

Visit Evenbreak\'s Career Hive should you need accessibility support to apply or should you require any reasonable adjustments/modifications, please contact RecruitmentSupport@networkrail.co.uk and have your IRC number ready as this will be required.

As an arm\'s length department of the UK Government, Network Rail is required to comply with a well-established pre-employment vetting process for all prospective employees. Baseline Personnel Security Standard (BPSS) checks require prospective employees of Network Rail to meet the following requirements.

• Provide eligibility to work in the UK and identity documentation

• Complete a satisfactory 3-year employment history check

• Complete a satisfactory unspent criminal conviction disclosure check for more information regarding BPSS pre-employment related checks, please visit the UK Government website for further information - UK Government - BPSS Checks

Network Rail welcomes applications regardless of age, disability, marital status (including civil partnerships), pregnancy or maternity, race, religion or belief, sexual orientation, transgender status, sex (or gender), employment status, trade union affiliation, or another factor.

We will interview all disabled applicants who meet the essential criteria.

Safe behaviour is a requirement of working for Network Rail. Applicants should be able to demonstrate their awareness of our Safety Vision

Network Rail positively embraces flexible working recognising that employees may wish to balance work and family/home life.

We\'re delighted to have been named as one of The Times Top 50 Employers for Gender Equality 2023.

Drugs and Alcohol Standard:

Our Drugs and Alcohol Standard is changing as of 16.01.2023. All prospective candidates who have not been offered a conditional role by 16.01.2023 will be required to undergo and pass a drugs and alcohol test. Your application will be rescinded if you record a positive test. All positive drugs and alcohol test results for prospective candidates will be securely held on Sentinel database and a 5 year suspension from applying for a safety critical role, a role which requires PTS certification or a Key Safety role on Network Rail Managed Infrastructure will be enforced.

Network Rail