Job Description

North Lanarkshire Council, as one of Scotland\'s largest local authorities, is leading an exciting and ambitious regeneration programme for its town centres and surrounding areas as part of its plans for inclusive economic growth. Working with a variety of partners, the Enterprise and Communities service has a key role in guiding this regeneration towards sustainable development. We are committed to creating prosperity and making North Lanarkshire a great place to live, learn, work, invest and visit.

Working as part of a local housing team within Housing Operations, you will be based within Coatbridge/Kilsyth Housing Locality assisting the Housing Co-ordinator and Senior Retirement Housing Officer to manage our retirement housing complexes, and will work in partnership to develop services for residents within our Retirement Housing complexes and the wider community.

A key priority will be to ensure the safety and wellbeing of residents and to provide them with an enhanced housing management and property maintenance service which assists them in maintaining their tenancies within the older persons housing complex and assists in the upkeep of the wider environment around these tenancies.

An S/NVQ level 2 joint Chartered Institute of Housing Award / Principles of Care Unit or equivalent relevant Housing Qualification, extended experience of working with the public or customers, preferably in the delivery of housing services, as well as experience of liaising and communicating with other agencies and services are essential.

With a proactive approach to work, you should understand the issues older people face within the community and have an approachable nature. You will assist with and promote the use of communal facilities and recreational facilities to residents within the complex and the wider community, so experience of organising social events and encouraging participation is desirable.

You will require to become a Protecting Vulnerable Groups (PVG) Scheme member prior to commencing in this role.

Working pattern: Saturday & Sunday 08:00 - 16:30 hours

Working here at North Lanarkshire Council

If you\'re considering a career with us, you\'ll be keen to know what\'s in it for you. We have a great package of benefits available, from health and wellbeing to finances and family. This includes 27 days annual leave and 6 public holidays*, and a wide range of benefits available to you, find out more at We also have a full package of learning and development through our learning academy LearnNL to help you reach your full potential and further your career.

For more information on local authority careers visit the

North Lanarkshire Council are Happy to Talk Flexible Working, we operate a

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*For all casual/sessional roles, you will receive 12.1% of your hourly rate for every hour worked in total recompense for annual leave, including public holidays. These rates will be indicated separately on your payslip. You will only be paid for the hours that you work.

We are a Disability Confident Leader and offer a guaranteed interview to applicants who consider themselves to be disabled, as long as they meet the essential criteria of the person specification/job description.

We have also adopted the Armed Forces Community Covenant to show our support for service personnel, veterans and their families. We offer a guaranteed interview for service leavers, spouses, reservists and veterans, as long as they meet the essential criteria of the person specification/job description.

North Lanarkshire Council is committed to #KeepingThePromise. This means that if you have ever been in care (looked after at home with a social worker, lived with a relative other than your parents, experienced foster, residential or secure care) you are entitled to a guaranteed interview for this post, as long as you meet the essential criteria of the person specification/job description. This is one way North Lanarkshire is demonstrating our commitment to supporting Care-Experienced People.

The Plan for North Lanarkshire is to be the place to live, learn, work, invest and visit. The Council recognises that work is an important part of adult life and is critical to our wellbeing and shaping how we live. The Fair Work Convention\'s Framework defines Fair Work as work that offers effective voice, fulfilment, opportunity, respect and security. We believe Fair Work can boost creativity, realise untapped potential and increase productivity. To find out more click on the

Alternative Application Packs can be requested in other formats for example, Large Print, Braille, and Audio. To request an alternative Application Pack please phone 01698 403151.

The following link contains our Easy Read documents which will help explain the process and what happens during the selection process:

***PLEASE NOTE WE DO NOT ACCEPT CVS IN PLACE OF THE APPLICATION FORM. TO BE CONSIDERED FOR THIS VACANCY YOU MUST ENSURE AN APPLICATION FORM IS SUBMITTED. ANY CV SUBMISSIONS WILL BE DISREGARDED.***

North Lanarkshire Council