Job Description

Tourism:

Lalique Boutique/ Retail Specialist

Location:

The Glenturret Distillery - Crieff

Hours:

Full time - 40 hours per week, 5 days out of 7 (including weekends)

Contract type:

Permanent

Salary:

Competitive salary plus excellent Company benefits

The Glenturret Distillery, Scotland's Oldest Working Distillery, owned in partnership with Lalique, one of the world's truly great luxury brands and based in an incredibly beautiful location. We will never forget our heritage, values and artisanal methods, yet we look to the future through innovation, and industry-leading practices in an inclusive, progressive, and highly spirited working environment.

This is a unique luxury Scottish brand. The hospitality and tourism business comprises an award-winning visitor attraction, luxury retail, the Two MICHELIN Star Lalique Restaurant and Aberturret Estate House. We are a forward-thinking, fast-growing business with ambitious expansion and global business growth plans.

The Lalique Boutique/ Retail Specialist will be responsible for the daily running of the Lalique Boutique/ whisky shop, including serving clients and promoting and selling the Lalique/ Glenturret brand. This includes liaising with our concession partner Lalique in London, marketing the boutique/ whisky shop to increase awareness as well as reporting sales figures and stock levels to Lalique & Glenturret.

The areas within Retail include:

Whisky and other retail sales in the Distillery Shop

Facilitation of E-commerce sales

Lalique Boutique

Branded merchandise

Stock control and ordering

General administrative duties, including handling enquiries / daily till reconciliations

Housekeeping duties

Training and development for retail and visitor centre teams

We find that colleagues get the most from their time at Glenturret Distillery when they are the most engaged versions of themselves. And we pride ourselves to be a vibrant work environment welcoming and attracting a diverse range of people.

About you:

This role is suitable for someone who is passionate about luxury retail and whisky, possesses excellent communication, organisational and people skills with strong supervisory and customer management abilities.

You are highly motivated, enthusiastic and energetic and have exceptional customer service skills and a keen eye for attention to detail.

Exemplary communication and time management skills, flexibility and proactivity as well as a friendly and solution-focused attitude are imperative.

You're passionate about Lalique and The Glenturret Brand and possess the confidence to engage with customers, communicating features and benefits of merchandise whilst applying suggestive selling techniques to appeal to the customer's needs and ultimately generate sales.

Proven work experience in a luxury retail/ boutique setting as well as cash-handling/ cash-up procedures and inventory management is essential.

We are working hard to understand our organisation better and to foster a culture that recognises and values different backgrounds, mindsets, skills, experience, knowledge and expertise. By having greater diversity, we believe that we will be a stronger and better organisation and ultimately will be able to inspire more futures. We therefore welcome applications from those who bring difference.

A full job description is available on request.

Job Types: Full-time, Permanent

Expected hours: 40 per week

Additional pay:

Bonus scheme
Benefits:

Bereavement leave Company pension Cycle to work scheme Employee discount Enhanced maternity leave Enhanced paternity leave Free parking Gym membership Health & wellbeing programme Life insurance On-site parking Sick pay Store discount
Schedule:

8 hour shift Weekend availability
Ability to commute/relocate:

Crieff: reliably commute or plan to relocate before starting work (required)
Application question(s):

Why do you think you would be a good fit for our organisation?
Experience:

Luxury Boutique/ Retail: 2 years (required)
Work authorisation:

United Kingdom (required)
Location:

Crieff (preferred)
Work Location: In person

Application deadline: 30/04/2025