Job Description

Location:
Haywards Heath, Home Office (Remote) or Manchester
Salary:
55,000 - 70,000 depending on experience
Department:
Commercial

We're 1st Central, a market-leading insurance company utilising smart data and technology at pace. Rapid growth has been based on giving our 1.4 million customers exactly what they want: great value insurance with an excellent service. And that's the same for our colleagues too; we won Insurance Employer of the Year at the British Insurance Awards 2024 and our Glassdoor score is pretty mega too!


Are you a strong Agile professional who thrives on solving problems creatively? Do you possess a can-do attitude that drives success? If so, we have the perfect opportunity for you!


We're looking for

Retail Pricing Delivery Lead

to join our

Retail Pricing

team either

working remotely

or based in our

Salford Quays, Manchester

or

Haywards Heath, West Sussex

offices.


This role is a

12 month fixed term contract

with possibility to extend, although this cannot be confirmed at this stage.


In this role you'll be responsible for ensuring the effective delivery of initiatives within the retail pricing domain, working across product teams and stakeholders to drive predictability, transparency, and measurable outcomes. You'll ensure that delivery plans are aligned with business priorities, managing scope, schedule, and risk through robust agile practices.


This role plays a key part in defining and embedding delivery metrics, facilitating planning through relative sizing, and enabling continuous improvement by aligning team velocity with delivery expectations.


The Delivery Lead also acts as a critical link between product owners, strategic change functions, and cross-functional stakeholders to ensure dependencies, risks, and issues are proactively managed and communicated for successful outcomes.

Core skills we're looking for to succeed in the role:

Insurance industry experience Strong knowledge of Agile methodologies and how to implement them Ability to solve problems creatively Can do attitude

What's involved:

Actively engage with and manage dependencies, product teams, cross pillar and business wide Set and manage expectations of a wide and demanding stakeholder set on product delivery including scope, schedule and return on investment. Continual calibration of velocity and communication of impact on schedule in order to continually improve predictability. Define standard metrics in the teams to support delivery management and influence their implementation Drive relative sizing and calibration to establish uncalibrated schedule. Ensure that epics are elaborated sufficiently to relative size Manage delivery metrics within the teams so that progress against plan can be stated Work with the Strategic Delivery & Change Manager to agree metrics required and how they should be exposed Work with the Product Owners to understand upcoming features and epics in sufficient time to assure elaboration. Assumptions, Decisions, Risks, Issues, and Dependencies are actively managed to successful mitigation by managing the actively required. Assumptions, Decisions, Risks, Issues, and Dependencies are articulated clearly, communicated to appropriate stakeholders and actively managed.

Experience & knowledge

Knowledge of FCA requirements Knowledge and experience within UK Motor Insurance market Retail Pricing experience (Preferred) Agile Delivery experience

Skills

Good communication skills, both verbal and written Good time management and organisation skills Thorough understanding of agile framework and techniques for managing delivery Ability to operate in situations with considerable uncertainty and manage the risk associated Strong ability to create artefacts for the management of visualisation of scope and schedule Able to drive a team to create relative sized backlogs with initial estimate of velocity Able to calibrate a team's velocity against an initial prediction and manage the impact.

Qualifications

Agile Project Management/ PRINCE2 (Preferred)

Behaviours

Delivery Focused Stakeholder Centric Self-Motivated and enthusiastic Proactive Problem Saver Self-Resilient and Adaptable An organised and proactive approach Collaborative Analyticial and Insightful Clear communicator Agile Champion Strategic Thinker Continuous Improvement Mindset

So, if you're up for the challenge and would like to join our vibrant and busy team, we want to hear from you today.


We pride ourselves on being a great place to work. Check out our Glassdoor page to see what our colleagues think about working here.

What can we do for you?

People first. Always. We're passionate about our colleagues and know the best people deserve an extraordinary working environment. We owe it to them so that's what we offer. Our workplaces are energetic, inspirational, supportive. To get a taste of the advantages you'll enjoy.


Intrigued? Our Talent team can tell you everything you need to know about what we want and what we're offering, so feel free to get in touch.