Job Description

Our Role

Based in our Head Office in White City London, the Retail Operations Assistant will provide support to the Central Retail Department. This includes assisting in day-to-day administrative work and maintaining the retail equipment stored at the DC, Head Office & external suppliers. You will also be the first point of contact for store queries.

What you\'ll be doing

• Carry out general administrative functions for the Retail Operations Team
• Collation and presentation of information as required by the Retail Operations Manager
• Be the first point of contact for all store queries
• Assisting stores with dynamics queries
• Responsible for the posting and reconciliation of Statements on dynamics
• Book Store and Retail Operations team travel/accommodation and communicate arrangements effectively including keeping a log of all travel for financial reconciliation
• Support the coordination and procurement of non-merchandise supplies for new and existing stores
• Check off and prepare all invoices and expenses for sign off
• Ensure the website store pages are always up to date including address, phone numbers, and furniture
• Support in ensuring the department & stores work within set financial budgets
• Updates the movements tracker for Retail Operations
• Responsible for keeping the store list up to date with all management changes
• Support Loss Prevention initiatives
• Collation and distribution of store information requests
• Support the Retail Operations Manager in projects when required.

Skills and experience

• Retail experience is essential
• Working knowledge of D365
• Intermediate level of Microsoft Word, Excel, and PowerPoint.
• Proactive approach to work
• Ability to think for themselves and use initiative
• Excellent organisational skills
• Excellent communication skills and telephone manner
• Must possess a positive and enthusiastic attitude

Our Equality, Diversity and Inclusion statement of commitment

At The White Company we are committed to creating an inclusive culture that welcomes and celebrates a diversity of backgrounds and identities. We are working together to ensure our environment is one where people can bring their authentic selves to work, where their contribution is valued, ability enhanced, and perspective appreciated. Where difference is respected, encouraged, and celebrated.

We are committed to an active Equality Diversity and Inclusion Policy, which starts with our recruitment and selection process. We\'d love you to join us on our journey.

What we\xe2\x80\x99ll offer you

At The White Company, we value our employees for always going the extra mile for every one of our customers; we reward this with great benefits and competitive salaries.

• Discount - up to 50% discount and access to regular Sample Sales
• Holiday - 23 days rising to 25 with length of service
• Holiday Buy \xe2\x80\x93 the opportunity to buy up to 5 days of holiday
• Perkplace Benefits Platform - offering a variety of discounts across hospitality, leisure, and retail outlets
• Pension Scheme - enrolled in our Group Personal Pension schemes upon joining the business.
• Bonus - In addition to our competitive salaries, all our permanent employees are entitled to join a discretionary bonus scheme.
• Life Assurance

Additional Benefits

• Fruit basket daily
• Tea and coffee provided
• Working from Home - option to work from home on Mondays and Fridays
• Social - Christmas party/social events throughout the year
• Seasonal Sample Sales
• Volunteer Day - with a charity of your choice
• Great Location - Close to transport links - over ground Shepherds Bush station /underground White City & Wood Lane stations. Westfield shopping centre with shops restaurants/bars/cinema and gyms

The White Company