Job Description

Hemp Well Limited is a rapidly growing SME focused in the CBD health and wellness sector, based at York Science Park on the University of York Campus with retail stores in York and Brighton. We are looking to recruit a Part-Time (weekends ) retail consultant working from our Brighton sales outlet in 3b Kensington Gardens.

The role will be split between helping with social media content creation and in-store sales. While working in our retail store, you must be willing to give the very best customer service experience to our customers. The emphasis will be on service. If you have the personality that our customers will appreciate, and if you enjoy an environment where you can really engage with the customer, then this could be the role for you.

Our customers are typically looking for some guidance on product selection so we will provide product training for you. You might also be asked to answer online customer questions when you are not busy serving customers so you will need to have to have a flexible approach as there will be times when you will be supporting other areas of the company to meet the business needs.

Previous retail experience is NOT essential but a working knowledge of general health and wellness is a definate advantage. We have the all the necessary support and training to get you up to speed and delivering excellent service.

Your Duties Will Include

IN RETAIL STORE

Delivering a swift and friendly service to every customer consistently Achieving high standards to meet customers' expectations Working as part of a team focused on delivering a positive customer experience Cash Handling Till systems/POS Working to store plans and sales points Upkeep of the store and stock room/ Stock rotation
ADDITIONAL

Helping with social media marketing
The Successful Candidate Will Have

A passion for sales and customer service and making our customers happy Be well presented, punctual and focused. A positive, approachable and professional attitude and demeanour A friendly and engaging personality The ability to work both as a team member, and alone in a busy working environment Possess a positive approach to learning, development and progression
Job Types: Part-time, Permanent

Pay: From 12.21 per hour

Expected hours: 10 per week

Benefits:

Company pension Store discount
Schedule:

Weekend availability
Experience:

customer service: 1 year (required)
Work Location: In person

Reference ID: HW9