Job Description

Would you like to work in spacious, contemporary hotel close to World Heritage Sites; Tower Bridge and The Tower of London? The Tower Hotel is a 4 star deluxe Hotel overlooking the Thames, next to Tower Bridge. The hotel\'s 801 bedrooms, restaurants, bars and 19 meeting rooms benefit from stunning views over Tower Bridge and St Katharine Docks

The Role

If you know, you know... working in Food & Beverage can be busy, but there is nothing else quite like the feeling of working with \xe2\x80\x9cyour people\xe2\x80\x9d and when your work colleagues are more like family. As Team Leader \xe2\x80\x93 it\'s your tribe, and you help them to provide a warm welcome, take orders, deliver food and drink, as well as set up and clear down your department. More than that, you help the team ensure our guests and customers have an amazing experience with us, from recommending dishes and drinks, to knowing where to catch a taxi, or the best theatre shows \xe2\x80\x93 you are not just a team leader \xe2\x80\x93 you are the person our guests love to talk about and their reason to return.

What we look for

• Previous experience in a customer facing role in a Restaurant or Bar environment
• Previous leadership experience
• Passionate about delivering the highest levels of service with a desire to learn, work hard and progress
• Comfortable in a front line role facing the public
• Empathetic and able to build relationships
• An open personality who is relaxed and natural in their interactions
• Accurate with good attention to detail
• Demonstrable desire to pursue a hospitality career
• Able to work effectively as part of a team
• Previous experience in a fast paced service environment

• Great development opportunities
• Discounted rates on hotel rooms, food and drink across the Clermont Hotel Group
• Interest free season ticket loans (conditions apply)
• Access to a 24/7 Employee Assistance Program
• Pension and Healthcare Schemes
• Generous recommend a friend scheme
• Apprenticeship (from Level 2 to Level 5)
• Access to discounts and cashback through a huge range of retailers and service providers via our online benefits portal
• Great Recognition program
• ...and many more!

GLH Hotels