Job Description

Residents Supervisor - Residential Living

Nottingham

29.5k per annum

Synced are looking for a

Residents Supervisor

to lead a small team for a fantastic PBSA building in Nottingham. This role is about creating a real sense of community and ensuring residents feel at home.

You may currently be working as a

Customer Service Advisor, Resident Coordinator or Host, Community Associate, Resident Services Advisor, Front of House/ Reception Team Leader/Supervisor or in a similar customer services role

- whatever your title, what really matters is your

people-first attitude

and ability to provide an exceptional experience.

Outline duties:

Creating and nurturing an incredible environment for residents. Building strong relationships with your team, residents and creating a true sense of community. Managing social media channels for the building. Supporting sales & marketing - conducting site tours, handling leasing & renewals, and promoting memberships. Overseeing building administration - including tenancy & lease documentation. Coordinating maintenance requests and liaising with contractors. Organising events to enhance resident engagement.

What We're Looking For:

Leadership -

Proven experience in leading and developing a team

A real people person

- warm, friendly, and approachable.

Customer service focussed

- you love delivering great experiences.

Highly organised

- able to juggle multiple tasks in a fast-paced environment.

Great communication skills

- both in person and online.

Experience in a customer-facing role

- hospitality, PBSA, BTR, CoLiving, coworking, or similar industries are all transferable.

Why Join Us?

Be part of an exciting and growing company in the PBSA sector.
Work in a dynamic and social environment with a real sense of community.
Opportunities for career growth and development.

If you're looking for a role where you can

make a real impact, build connections, and grow your career

, we'd love to hear from you.

To be considered for and be successful in this role you will need to be a team player with a willingness to adapt and grow with the business who thrives in a fast-paced environment.

Synced are acting as an external talent partner.

Job Types: Full-time, Permanent

Pay: Up to 29,500.00 per year

Schedule:

Monday to Friday Weekend availability
Ability to commute/relocate:

Nottingham NG1: reliably commute or plan to relocate before starting work (required)
Experience:

PBSA, living sector or hospitality: 2 years (required)
Work authorisation:

United Kingdom (required)
Work Location: In person