Job Description

About the College

Lady Margaret Hall (LMH) is a constituent college of the University of Oxford, located in beautiful gardens beside the University Parks. Founded in 1878 as the first Oxford college to educate women, LMH is now a vibrant, inclusive academic community of over 500 students. The College is committed to intellectual excellence, personalised learning, and a welcoming environment for students of all backgrounds.

Visit: www.lmh.ox.ac.uk

About LMH Summer Programmes

LMH is looking to appoint a Residential Manager to contribute to the practical organisation and running of the College's short academic summer programmes. LMH Summer Programmes are intensive courses of study for visiting students, consisting of lectures, seminars, and tutorials alongside a social and cultural programme of trips and activities.

Programme Dates:

Session 1:

30 June - 18 July 2025

Session 2:

21 July - 8 August 2025

Session 3:

11 August - 29 August 2025
Once appointed, the Residential Manager will need to be available for paid training days in late June.
The Role


We are seeking a compassionate and organised

Residential Manager

to join the LMH Summer Programmes team. This is a key pastoral and operational role that ensures the wellbeing of our students and the smooth running of the residential experience.

The Residential Manager acts as the

deputy to the Commercial Operations Manager

and oversees the work of Group Leaders, Residential Advisors, and Student Helpers. While not leading the team in name, you will provide day-to-day supervision, hands-on support, and welfare leadership to both staff and students.

Key Responsibilities

Pastoral & Student Welfare Leadership
Be the primary pastoral lead on-site: ensure the emotional and physical wellbeing of students is prioritised at all times Oversee and support the work of Group Leaders and Residential Advisors in monitoring student welfare Respond promptly and sensitively to wellbeing concerns, incidents, or behavioural issues, escalating as needed Foster an inclusive, safe, and respectful residential environment Be approachable, visible, and proactive in engaging with students Coordinate emergency response in line with College policy and liaise with senior leadership
Staff Supervision & Coordination
Support the day-to-day management of Residential Advisors, Group Leaders, and Student Helpers Provide hands-on guidance, feedback, and team coordination throughout the programme Help organise rotas, briefings, and task allocations in collaboration with the Commercial Operations Manager Maintain the Residential Daily Log, recording the events of the day, hours worked by the team, and any health and safety / risk assessment updates. Coordinate the sharing of overnight duties, ensuring that a member of the residential team is on call for any issues that arise. Cover for Residential team member(s) if needed (e.g., during illness or emergency)
Social & Cultural Programme Management Support
Work closely with the Commercial Operations Manager and LMH Summer Programmes Leadership team to support the planning and delivery of student events and trips Oversee staff presence and logistics during on- and off-site activities Ensure the social programme contributes to a vibrant, inclusive student community
Communication & Liaison
Act as a central communication hub between residential staff, students, and LMH administrative teams Ensure announcements and updates are delivered clearly and in a timely fashion Maintain accurate records of incidents, welfare concerns, and programme updates Person Specification

Essential

Strong leadership experience in a residential, pastoral, or educational context Proven track record of supporting student welfare and managing safeguarding concerns Warm, empathetic approach and excellent listening skills Strong interpersonal and team management abilities Highly organised with excellent time management and the ability to multitask Calm and decisive under pressure Culturally aware and sensitive to the needs of international students Comfortable working long and flexible hours, including evenings and weekends Right to work in the UK

Desirable

Ideally pursuing a post-graduate qualification within the University of Oxford, or having just completed an undergraduate degree. Previous experience in residential life, youth programmes, or safeguarding roles Experience working with young adults in high-pressure environments (e.g., summer schools, boarding schools, youth programmes) Terms and Conditions

Hours & Availability

Working hours are expected to be around 44 hours per week. A flexible attitude is required, as there will be evening and weekend work. Paid training in

late June

(dates TBC)

Benefits

Pay:

16.32 per hour (14.56 + 1.76 holiday pay per hour)

Accommodation & Meals:

On-site accommodation is provided for the duration of role with meals provided on duty.

Personal Development:

Gain hands-on experience in student welfare, events, and international education

Community:

Be part of a supportive, close-knit team and diverse student body

Oxford Experience:

Live and work in a historic college environment during a vibrant summer programme

Application Process

To apply, please complete the application form by clicking 'Apply Now'. Personal statement and CV are required.

Deadline:

12PM (noon), Monday 12th May 2025

Interviews are expected to take place between Wednesday 14th May and Friday 16th May

Equal Opportunities

Lady Margaret Hall is committed to equality, diversity, and the wellbeing of all its students and staff. We welcome applications from individuals of all backgrounds and strive to create an inclusive working environment.

About LMH


LMH began with nine women and is now a vibrant academic community transforming the lives of hundreds of students. We are diverse, open, intellectually curious and pioneering. We continue to break boundaries as the first Oxford College to establish a Foundation Year for under-represented students.

Application Deadline

May 12, 2025

Department

Conferences and Events

Employment Type

Fixed Term - Full Time

Location

Oxford

Workplace type

Onsite

Compensation

16.32 / hour