Job Description

Job Purpose and Summary

Canon UK is looking for talented people to join us at an exciting time for our business, as we enter into a period of accelerated growth and development. Do you have the skills and aptitude we\xe2\x80\x99re looking for? Are you looking for a new challenge? Do you want to work for an organisation that values your contribution and rewards you accordingly? If the answer is yes, please read on\xe2\x80\xa6

Canon Business Services offers a comprehensive portfolio of managed services and technology across information and document management, business process outsourcing and managed workforce services. This position is to join a sub team of co-ordinators providing Information Management Services to its client in Castle Donnington, Derby. However, the role may also require frequent travel to other client sites in the centre of Derby.

You will be required to effectively manage business critical information for our client, supporting requests to create, manage and distribute business information \xe2\x80\x93 often operating to tight deadlines in line with established and stringent workflow processes and systems.

Within Reprographics you will operate within the onsite print room, for which full user training will be given. Operating a variety of reprographics equipment, these activities include both small and wide format print, professional finishing, copying, scanning, distribution, and the safe destruction of classified documents in accordance with established workflow processes and procedures.

Beyond Reprographics the wider Canon team also manage the client\xe2\x80\x99s digitisation and archiving needs, administer several of the clients document management tools, manage all inbound and outbound mail and perform document formatting and creation for the client. All of which over time as a Document and Information Services Operator you could be asked to support.

This role is often varied and challenging, but as a highly motivated individual you will be able to work effectively and flexibly within a team, and/or off your own initiative to ensure that customer\xe2\x80\x99s requests are progressed with the defined SLA.

What we give

With Canon, you\'ll get the support and encouragement you need to grow, from people who share your ambition. We\'ll invest in your professional development to help you learn and progress in your role with us. You\'ll find leaders who give you the freedom to explore new things and a team where knowledge is shared openly.

• Pay \xe2\x80\x93 Competitive salaries that are regularly benchmarked against similar roles and reviewed annually.
• Bonus \xe2\x80\x93 A discretionary bonus scheme that rewards you as you help us achieve our goals.
• Learning & Development \xe2\x80\x93 As a Company that encourages continuous learning you will always have resources and support available.
• Work & Home Life Balance \xe2\x80\x93 We support with a minimum of 25 days holiday per year, holiday purchase and a flexible working policy.
• Diversity \xe2\x80\x93 We are an organisation that delivers on a global scale, striving to create a diverse and empowered workforce that reflects the communities we serve.
• Health & Wellbeing \xe2\x80\x93 Private healthcare, an Employee Assistance Programme, partnership with Mental Health First Aid UK with a network of mental health champions and discounted rates to Nuffield Health Gym.
• Employee discount \xe2\x80\x93 Up to 38% off products from our Canon store.
• Some other Benefits \xe2\x80\x93 Generous Pension, Canon Awards, Discount cards, Cycle to Work scheme, Season ticket loans and charity volunteer days.

What we ask

Responsibilities & Tasks:

• Provide excellent customer service. Liaise with both internal and external customers and stakeholders at all levels of the business to ensure that customer requests to obtain, retrieve and distribute information are processed efficiently, effectively, and are primarily compliant with the agreed business operating standards.
• Full user training will be given on how to safely operate the departments various equipment, successful applicants should have a basic understanding of print and print room finishing methods of production and be able to navigate computer systems and software competently.
• Perform general administration and adhoc duties as requested by the Team Leader.
• Ensure that the Team Leader is regularly informed of work progress and highlight issues or improvement opportunities.
• Always maintain good housekeeping and a tidy environment. Comply with Security, Quality, Health, Safety, and Environment regulations.

Required Skills & Qualifications:

• IT Proficient \xe2\x80\x93 You will be a confident computer user who demonstrates accurate keyboard & word processing skills. A good working knowledge of MS Office is essential.
• Experience of operating print room reprographics equipment would be a distinct advantage, though this is not essential and full user training shall be given. More importantly you have an inquisitive mind, enjoy learning new skills, and be a confident computer user with some experience of processing different document types.
• Creative Design skills would be advantageous in as much as you\xe2\x80\x99re able to make minor alterations to documents to make them print ready. Good written English and numeracy skills.
• High level of attention to detail, with strong organisational skills.
• Good Communication skills. Strong Customer Service skills required.
• Motivated and proactive, you operate with a flexible approach to work that ensures that our customer commitments are met.
• A full / clean driving licence and willingness to drive the company van would be distinctly advantageous.

You will need

As the Reprographics Co-ordinator, you will possess the following skills and expertise:

• Focus on the customer.
• Apply high standards of accuracy.
• Communicate effectively.
• Drive for results.
• Take ownership and accountability.
• Act as a team player.

Further Information

Further Information:

Due to the nature of the site, any job offers will be subject to the applicant\xe2\x80\x99s satisfactory completion of the following checks:

• Baseline Personnel Security Standard (BPSS)
• Defence Business Services (DBS) - SC Security

Salary: \xc2\xa321,501 - \xc2\xa322,696 per annum (Pro rata)

Location: Castle Donnington, Derby

Closing Date: Apply as soon as possible.

Incentive (Bonus): \xc2\xa3350 per annum (Pro rata)

No agencies please Canon is enriching lives and businesses in incredible new ways. You can play a part in shaping the future of a company that\'s visionary, innovative and bold. As the world\'s best imaging company, we\'re living and working together for the common good.

Canon