Job Description

DESCRIPTION

Repair Technician Apprentice
Newark \xc2\xa320,475 Permanent
This apprenticeship has a start date of January 2024
Our passion at Currys is helping everyone enjoy the latest tech. We\xe2\x80\x99re proud of the service levels we provide for our customers \xe2\x80\x93 online, in-store or in their homes. And it\xe2\x80\x99s all down to our people, 30,000+ capable and committed colleagues, learning together, growing together, making us amazing and celebrating the wins.
Join us as a Repair Technician Apprentice and become an expert in repairing electrical and electronic devices. Whilst gaining a nationally recognised qualification with Currys- Europe\xe2\x80\x99s number one electrical and telecommunications retailer and services company.
Our Currys Repair Centre is the biggest in Europe and is all about ensuring a high quality service to our customers through strong standards of repair. As a Repair Technician Apprentice, you\xe2\x80\x99ll be learning how to diagnose and repair electrical and electronic devices such as laptops, tablets and mobile phones. You\xe2\x80\x99ll carry out replacement and repairs as well as diagnosing faults, always ensuring the customer stays at the heart of our business.
Two years\xe2\x80\x99 expert training If you\xe2\x80\x99re passionate about how tech works \xe2\x80\x93 and you love helping people \xe2\x80\x93 it\xe2\x80\x99s time to engineer an amazing career with us. On our two-year training programme, you\xe2\x80\x99ll deliver first class customer repairs while gaining valuable qualifications.
What you\xe2\x80\x99ll learn

• We\xe2\x80\x99ll train you to apply technical knowledge to diagnose problems and fix them for our customers. As you do this, you\xe2\x80\x99ll work towards essential industry-recognised certificates.
• You will also learn how to interact with our customers through our revolutionary RepairLive service, helping to resolve their issues via a two-way video call as part of our Omi-Colleague development plan.

Taking it apart You\xe2\x80\x99ll be gaining functional, creative thinking and problem solving abilities. Expect to learn the theory and practice of repairing laptops, tablets and mobile phones.
Skills you\xe2\x80\x99ll need

• 5 GCSEs grade A/9 \xe2\x80\x93 C/4 (ideally English and Maths at C/4) or equivalent e.g. Scottish Standard Grades or Nationals.
• Excellent communication and customer service skills.

What you\xe2\x80\x99ll get A starting salary of \xc2\xa320,475 that increases after your first 12 months and also at the end of the college course based on successful completion of your apprenticeship. You truly will earn while you learn.
Amazing Prospects Once you\xe2\x80\x99re a fully qualified Repair Technician, you can choose to keep on developing your career in whichever direction you like \xe2\x80\x93 whether specialising in new technologies or working towards management. You\xe2\x80\x99ll also enjoy a great benefits packages, which includes countless discounts and even birthday surprises.
Beyond that, we\xe2\x80\x99ll be with you every step of the way, enabling you to get the most out of your role, grow your skills your way, and see your career develop in the way you want. Be part of our talented [department] team and unbox your passion at the UK\xe2\x80\x99s best-known retailer in tech.