Job Description

Repair & Parts Coordinator

Great Yarmouth

The Company:

Dodd Group was formed in 1947 in Shropshire and has remained a privately owned family business ever since. With an unrivalled reputation within the building services sector, we offer a comprehensive electrical and mechanical design, installation and maintenance service across many sectors.

The role:

We are seeking an experienced Administrator to work from our Great Yarmouth Office to answer phone calls and support with general day to day office based administration, full time - 40 hour per week, 08.00-17.00 with an hours lunch.

The role will predominantly be on our grant funded works with various local authorities, working predominantly on Great Yarmouth Borough Council, a contract of approx.5700 properties.

Main Duties:

Liaising with engineers to gather information on required works and parts from appointments

Ordering boiler spares and parts from local merchants

Scheduling work for repair and maintenance engineers

Inputting appointment data to our in-house IT system

Updating clients with completed work reports

Running the spares/parts store area in our offices

You will need:

You will have previous experience of working alongside a team; you will have the ability to prioritise your work and act on your own initiative if required. IT skills, strong communication and customer service skills are essential, previous knowledge in the heating industry and boiler spares would be an advantage.

The Package:

You will be working for a company who will offer you a structured opportunity to progress your career and offer continued support and training. You will receive a competitive salary, 21 days per year annual leave (plus public holidays).

You'll be working in a friendly, inclusive environment where people understand the value of their contribution and are encouraged to recognise a job well done. You'll be part of an open, engaged culture where everyone has a voice and the opportunity to get involved, as well as make a real difference.

Dodd Group is an equal opportunities employer

We are always please to receive applications from ex forces personnel

Job Types: Full-time, Permanent

Benefits:

Company pension Free parking On-site parking
Schedule:

Monday to Friday
Experience:

Administrative: 1 year (required) Customer service: 1 year (required) Organisational skills: 1 year (required)
Work Location: In person