Job Description

Relationship Manager

Hastings is a data driven company within the UK general insurance market; our vision is to become the best and biggest digital insurer.

An exciting opportunity to join our Commercial Performance team, where we\'ve invested heavily into data and technology.

We\'re looking for a commercially focused leader, with a growth mindset and brilliant communication skills to identify development opportunities across ancillary products and supplier relationships.

The Role

An exciting opportunity to join the team responsible for managing the relationships of our ancillary suppliers and insurer partners. You will play a key part in driving the performance and profitability of our products, and the management of our supplier relationships, through the analysis of market data and customer insight.

We\'re flexible on location, based at home or either of our London or Bexhill offices with regular travel between office and home.

How you will make a difference:

• Managing the day-to-day relationships with our existing suppliers and insurers:

• Manage commercial and contractual relations and customer outcome
• Effective identification, management and reporting of risk.
• Identification and resolution of regulatory, operational and commercial issues
• Collaborating with suppliers and insurers to identify opportunities to improve our products and propositions for customers.
• Manage the trading performance and delivery of initiatives to drive growth
• You will be responsible for the delivery of good customer outcomes; effective monitoring of customer value and mitigation of potential customer detriment.

What we are looking for:

As a growing business this role is critical to our delivery and success, you will have strong commercial awareness and a good understanding of what makes a successful and profitable business - it will be exciting, busy and challenging so a hands-on approach is key.

You enjoy coming up with creative and innovative ideas to improve performance, using data to help tell the story. You\'ll need strong communication and exceptional stakeholder skills, with a strong record of effectively engaging and interacting with suppliers and senior leadership.

Benefits for you

Please find some of the great benefits we offer here at Hastings Direct

• Real opportunity to make a difference and shape something special
• Highly competitive basic salary
• Pension 1:1 match up to 10%
• Up to 5% bonus earning potential
• 25 days holiday and bank holidays

Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.

Hastings Direct