Our presence in the UK goes back a long way. For over 80 years, we\xe2\x80\x99ve been researching, developing and supplying new medicines and vaccines that prevent and treat diseases that occur at every stage of life. Today we\'re one of the top five biopharmaceutical companies in the UK and employ over 2,000 people across five sites in Hertfordshire, Northumberland, Buckinghamshire, Edinburgh and London. We are officially certified by the Top Employer Institute and been awarded the exclusive Top Employer United Kingdom Certification.
The Regional Business Manager (RBM) will play a critical role in creating a business focussed organisation across the UK and oncology. The RBM will lead, inspire, coach and manage a team of oncology Field Force (FF) employees. The RBM should:
Understand the principles of commercial excellence (including Sales & Account Management and Finance Excellence) and how field-based activities impact the Oncology P&L
Develop \xe2\x80\x98Must Win/Pan Tumour\xe2\x80\x99 Regional Business Plans (RBPs) that address and respond to pan tumour customer, system and business needs
Develop business objectives that positively impact the stated Business Aspiration - Developing and nurturing a business focussed mindset is a critical component of the RBM\xe2\x80\x99s remit.
Position Overview:
The position is a dedicated Oncology position and will report directly into the Franchise Manager. The RBM will have a critical role in the oncology sales organisation with primary responsibility for the leadership & effectiveness of the promotional field teams aligned to a range of indications. The role will require close collaboration with peers across oncology, across the wider business in the UK, as well as collaborating closely with colleagues within our external partnerships where appropriate to develop and maintain a strong and effective business partnership.
The RBM will foster effective relationships across the cross functional team to implement the Oncology Business Unit/Franchise Strategy and will work collectively with the Regional Business Leadership Team (RBLT). The RBM will also provide critical customer insight and a co-ordinated approach to effectively drive the implementation of promotional field- based activities according to the RBP.
Key Activities:
BUSINESS & CUSTOMER
Business leadership & coaching activities with an emphasis on translating strategic and commercial knowledge into tangible objectives and tactics
Development and implementation of RBLT governance frameworks to help drive a mut win/ pan tumour approach in planning and execution (e.g. Quarterly Business Reviews, performance summaries, RACI)
Cross functional team leadership and collaboration within the RBLT
Ensuring we have the right organisational structure and capabilities to deliver on our future business strategy, through robust talent management practices, succession and workforce planning.
Customer focus will increase to ensure our top KOLs across regions are appropriately managed.
CULTURE
Engaging employees through creating a vision and culture that links employees to the business strategy and goals, promotes health and wellness and rewards and recognises positive contributions.
Creating a culture of business focus, where 1- individuals are accountable to the decisions they make and 2- individuals feel empowered to make business focused decisions
Create a culture where Diversity & Inclusion is considered, recognised and celebrated
PEOPLE
Building, leading and retaining high performing, diverse teams. Inspire, coach and enable team members to reach their full potential through effective business development and coaching
Developing talent through setting clear priorities, providing regular guidance through developmental 1:1\xe2\x80\x99s, feedback and recognition; utilise all available resources to enable learning and progress.
Supporting and coaching direct reports on account management and business acumen
DEVELOPMENT & TRAINING
Ensuring governance and team compliance through company processes, business practices and SOPs to deliver on business goals with the highest level of ethics and integrity.
Developing self as a \xe2\x80\x98business leader\xe2\x80\x99 and pro-active engagement with internal resources and Subject Matter experts across our company
Accountability for development in role: ensure understanding and application of people policies, procedures and resources available within Manager Central, to enable you to successfully manage your organisation and respond to the needs of your team.
Knowledge/Experience/Education Preferred:
Degree in Science or Business or other relevant subject/field The Successful candidate should be able to demonstrate
A track record of delivering successful outcomes
Coaching capabilities together with a passion for developing high performing teams/individuals
Successful Project/operational matrix working
Business analytics \xe2\x80\xa2 A working knowledge of the NHS and UK pharmaceutical supply chain The successful candidate will be able to demonstrate either/or:
Experience from working in Oncology
Successful experience direct line managing a team Measures
Sales and activity metrics (SvT)
Recruitment, retention and development of Field Staff
Development, approval and implementation of the RBLT
Stakeholder feedback from External Customers & Oncology Cross Functional Team
Compliance (Full completion of all required training, Complaints or Breaches)
Leadership Behaviours required:
Make Rapid, Disciplined Decisions: Make timely decisions at the right level with the right data, and support them once made
Focus on Customers and Patients: Focus the entire organisation on delivering value for customers; including patients, by understanding and meeting their needs
Foster Collaboration: Actively listen and seek to understand differing perspectives; work together to achieve the common goals of our company
Drive Results: Sets clear performance standards, overcomes obstacles; hold ourselves and others accountable for achieving results
Build Talent: Build diverse talent with the capabilities necessary to succeed in our markets; inspire, reward and develop to ensure individuals reach their potential; make tough calls when necessary.
Acts with Courage & Candour: Speak openly, honestly and with conviction; have the courage to take appropriate risks and make difficult decisions
Demonstrates Ethics & Integrity: Adhere to the highest standards of trustworthy and ethical behaviour in all interactions and hold others to the same standards; comply with laws, policies and regulations; identify and address ethical issues without hesitation.
Additional Skill and Role Competencies:
Strategic Thinking: able to visualize the way forward, identifying opportunities that add value to the work, to the business and to our customers.
Business & commercial acumen: Deep understanding of how FF activities impact the Oncology P&L
Market Management: understands customer\xe2\x80\x99s business climate; assess overall market potential; and identifies and prioritises opportunities which support the development of the territory business plan to achieve business results.
Account Management: understands multiple interdependencies within an account; considers customer goals and needs; maximizes account performance and provide value-based offerings by building long term relationships through collaborative business planning processes and approaches.
Collaboration & Working Across Boundaries: understands differing perspectives and works together to achieve common goals; bridging boundaries across teams for both external and internal stakeholders.
Advanced Communication Skills: plans and delivers ideas and information to others in a clear and impactful manner.
Advanced Customer Engagement: identifies and appropriately builds and maintains long term, sustainable relationships with customers, external stakeholders and key influencers through a variety of relationship-building approaches. Demonstrates in-depth knowledge of the customer\xe2\x80\x99s evolving needs, and is able to effectively navigate the customer\xe2\x80\x99s political, social and economic environment to drive long term sustainable results.
Advanced Sales Acumen: builds trust with customers and demonstrates value in the selling situations to deliver high quality engagements and interactions that deliver products and/or solutions with the common goals of improving health outcomes
Product & Disease Knowledge and ability to demonstrate in-depth knowledge of therapeutic area, products and competitors; and is able to translate this knowledge into productive communication with internal and external stakeholders.
We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another\xe2\x80\x99s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.
Current Employees apply
Current Contingent Workers apply
Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
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