Job Description

This is a 6-month Fixed Term Contract. Homebased.

Today, over 4,000 staff provide social care services support to help more than 2,000 disabled people across the UK. In addition to offering high-quality care and community support, we lead campaigns to influence government to implement legislation that positively benefits the lives of disabled people. As well as fighting for disabled people\xe2\x80\x99s rights, we work with partners to deliver support and life-changing programmes.

Would you like to be part of the amazing work we do?

We have a great opportunity for a Referrals Officer to support the Referrals Lead, ensuring our services achieve occupancy targets. You will identify and work with external parties to place people with a disability into our care homes with / without nursing or supported living accommodation, relevant to each person\xe2\x80\x99s individual requirements.

Your role will include actively supporting services with a key focus on high levels of customer satisfaction and occupancy, through an appropriate referrals network. With the ability to establish positive relationships internally and externally, you will develop action plans to effectively address occupancy shortfalls. Your other duties will include:

• Managing the occupancy system, recording, monitoring and reporting on all aspects of the referral process, including admissions and related queries.
• Focusing on improving the efficiency of the referrals process and financial performance.
• Ensuring the process is managed within agreed timescales and quality measures.
• Be the point of contact for key referral partners.

About you\xe2\x80\xa6.

• Previous experience working within the social care sector is essential.
• Demonstrable experience in a similar referrals or placement management role.
• Direct experience of maintaining systems and reporting on data within a large multi-site organisation.
• Excellent communication skills, ability to build relationships and relay complex information.

We offer

• 25 days holiday per year (pro rata).
• Cash Health Plan membership for everyday healthcare expenses.
• Wagestream, access earned pay before pay day.
• Free Blue Light Card.
• Comprehensive Employee Assistance Programme.
• Free DBS check.

Leonard Cheshire welcomes applications from all sections of the community. We actively encourage applications from people with a disability, supporting where possible, your requirements for reasonable adjustments.

We are committed to safeguarding and promoting the welfare of children and adults at risk. A satisfactory disclosure check (PVG membership in Scotland) is required for this post. References will be obtained for all roles.

Shortlisting for this role may take place as applications are received. We therefore reserve the right to close this vacancy once suitable candidates have been appointed.

• No agencies please *

Leonard Cheshire