We are looking for a highly organised Receptionist/Administrator to join our team in the City. This role is key to ensuring the smooth running of our clinics, delivering excellent patient service, and supporting the wider team.
Answering the telephone in polite and professional manner, dealing with all queries.
Handling patient enquiries, appointments, and diary management
Registering new patients and maintaining accurate records
Managing invoices, payments, and chasing outstanding balances
Formatting and submitting medical letters, notes, and reports
Assisting with online booking setup and stock reporting
Taking payments in person, over phone, and online
Running end-of-day reports and handling patient data for audits
Liaising with the Practice Manager on any clinic issues which may arise.
Any other ad hoc duties as may be requested from time to time
Experience in a similar administrative role
Strong organisational and multitasking skills
Attention to detail and accuracy
Professional approach to patient care
Proficiency in Microsoft Office and patient management systems
Smart appearance
Ability to handle busy and sometimes stressful environments
Enjoys working in a team environment
Prepared to take on extra responsible as required
We are offering a starting salary of 25,000 for the suitable applicant with 24 days holiday per year. The option to WFH combined with office days is a possibility.
Monday - Friday (no weekends).
If you match the required criteria, please forward your CV to: care@langleyphysiotherapy.co.uk
Only successful applicants will be contacted.
Job Type: Full-time
Pay: 25,000.00-26,000.00 per year
Schedule:
Monday to Friday
No weekends
Language:
English (preferred)
Work Location: Hybrid remote in London EC3M 4AJ
Reference ID: LMP2025
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