Job Description

Join our team at

denta-care

, a family-run independent dental practice with a legacy of over 100 years in Aylesbury Vale. We are dedicated to providing exceptional dental care with a focus on family values and personalized service. As a Dental Receptionist, you will play a crucial role in ensuring our patients receive a warm welcome and efficient support throughout their visit.

Duties:

- Greet patients and visitors with a friendly and welcoming demeanor, embodying our ethos of family care.

- Manage patient appointments, including scheduling, rescheduling, and cancellations with accuracy and professionalism.

- Answer phone calls and address patient inquiries

- Maintain patient records and ensure all information is up-to-date and confidential.

- Coordinate with the dental team to ensure smooth patient flow and efficient service delivery.

- Process payments, handle insurance claims, and assist patients with financial inquiries.

- Keep the reception area organized and tidy to create a comfortable environment for patients.

- Ensure compliance with regulatory bodies using portal/software

- Oversee day to day efficient running of the business and premises.

Requirements:

- Previous experience in an administrative or office role is preferred.

- Excellent communication skills with the ability to interact effectively with patients and colleagues.

- Strong organizational skills and attention to detail to manage appointments and patient records efficiently.

- Proficiency in basic computer skills necessary and familiarity with dental software systems is a plus.

- Ability to multi-task in a fast-paced environment while maintaining a positive attitude.

- Understanding of dental terminology and procedures is beneficial but not required.

- Dental Nursing experience would be preferred and advantageous

At denta-care, we offer a supportive work environment where every team member is valued. Join us in our mission of providing quality dental care while upholding our commitment to family-oriented service. If you are passionate about making a difference in patients' lives through exceptional customer service, we invite you to apply for the Dental Receptionist position.

There is scope for the successful candidate to advance into a practice manager role. The ideal candidate should have an effervescent personality, be meticulous, organized and take a business centered approach to ensuring the success of the dental practice.

PLEASE SEE OUR GOOGLE REVIEWS

We look forward to hearing from you! :)

Job Type: Full-time

Benefits:

Employee discount Free parking On-site parking
Schedule:

Monday to Friday
Application question(s):

Have you any experience in the Dental field? Have you ever worked as a dental nurse?
Experience:

Dental receptionist: 1 year (preferred)
Work Location: In person