Job Description

Receptionist

First impressions are the most important right? The reception team at Village Hotel Club are the first friendly face our guests see. From reception, you will ensure that every guest gets a warm, vibrant Village Hotel Club welcome. A font of knowledge, you will know every detail about the hotel and local area, making recommendations and solving problems before they are even problems. Nothing is too much trouble.

Work, Grow, Play! Here at Village Hotel Club we are all about embracing personality, individualism and fun. Forget stuffy hotels built around formality, pomp and ceremony. We create lively, modern spaces for our guests to work, eat, relax, play and exercise. With hotels from Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition.

Join us and we can offer you benefits such as\xe2\x80\xa6

Complimentary full leisure club membership for you and a family member or friend worth \xc2\xa31200

Discount on all overnight stays at Village Hotels

Up to 40% discount on food and drink at any Village Hotel

Excellent training and development

Discounts and cashback offers on many high street brands

A range of well-being and healthcare benefits

Financial wellbeing - Salary Finance

Employee Assistance Programme

Flexible and home working opportunities

A fun, supportive and inclusive work environment with loads of development opportunities

Regular team events and incentives

Monthly well-being programme for all employees to support your mental health

Anniversary rewards for every year of service

But what we need from you\xe2\x80\xa6

-Personality, and bags of it
-A great memory, to add that personal touch for returning guests
-Proactive problem solver
-A passion for delivering the best guest experience
-Strong communication
-Team player and ability to partner with other departments

About Company: "Solihull offers a great combination of urban sophistication and rural tranquillity. Our Solihull hotel is located in peaceful surroundings, yet less than ten miles from Birmingham city centre. As \'England\xe2\x80\x99s second city\', Birmingham is packed with things to see and do, From the Mailbox, one of the best and most unique shopping centres in the UK, to trendy bars and a diverse range of restaurants. Plus, if you\xe2\x80\x99re here with the kids, look no further than Cadbury World or the National Sea Life Centre."

Village Hotels