Job Description

As our company continues to expand, we're looking for a friendly and professional

part-time Receptionist

to be the face of our office in Shefford.


This role offers a perfect work-life balance with 20 hours per week, from 8:30am to 12:30pm, Monday to Friday. As the first point of contact for clients and visitors, you'll have the opportunity to make a lasting impression, create a welcoming environment, and help ensure the smooth day-to-day operations of our office.


If you enjoy interacting with people and contributing to a positive, efficient workplace, we'd love to hear from you!

About the role

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As a Receptionist, your main responsibilities will include:

Welcoming visitors in a professional and friendly manner Answering phone calls and directing them to the appropriate departments Scheduling meetings and diary bookings for departments and visitors Handling incoming and outgoing mail, packages, and deliveries Maintaining office supplies and placing orders as needed Ensuring that any urgent requests are handled promptly and efficiently

This role is key to maintaining the smooth day-to-day running of our office and ensuring a positive experience for all visitors, clients and employees.

About you

We are looking for someone who:

Has excellent communication and interpersonal skills, both in person and on the phone Is highly organised with the ability to multitask and prioritise tasks effectively Possesses strong attention to detail and accuracy Is proficient in Microsoft Office and other office software Has prior experience in a receptionist or customer service role (desired, but not essential) Is a team oriented with a positive, proactive attitude

We offer

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We offer a collaborative and inclusive work environment, extensive training, opportunities for career progression and a competitive benefits package, which includes:

Competitive salaries Private Health Care Up to 28 days annual leave, plus Bank Holidays Personal pension schemes with high employer contributions Employee Assistance Programmes plus much more

Full details of the job role are available in the role description attached.


Applications should be made online via the recruitment portal or for further information contact Tia Freeman at

tfreeman@aco.co.uk.

About us

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ACO is a global leader in designing and manufacturing sustainable drainage systems. ACO Technologies plc, part of the ACO Group, serves as the Company for the UK & Ireland. There are two major divisions: ACO Water Management and ACO Building Drainage


With a strong commitment to environmental responsibility and innovation, ACO provides advanced solutions for managing surface water, ensuring efficient and safe water flow in various applications. Our expertise spans across multiple sectors, including commercial, industrial, residential, and infrastructure projects, where we continually strive to improve water management and protect natural resources.


Working at ACO is working in a culture of entrepreneurial spirit, innovation and high standards with the freedom to create your own job satisfaction through ownership and continuous improvement.


Openness and honesty are key characteristics to working at ACO as this creates a friendly, flexible environment where colleagues are keen to share information and work together to achieve the best results.

Equality, diversity, and inclusion

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Equality, diversity, and inclusion holds significant importance to us; we have a culture of belonging. We are committed to enhancing the diversity of our workforce to ensure we can provide the best service possible for everyone. Beyond your professional background - we're interested in your individuality and your future potential. If there are specific adjustments needed in our recruitment process that would help you to be your best, please speak to our team and they'll be happy to help.