Job Description

Do you thrive on delivering outstanding customer service?

Are you a

natural

people person?

The important stuff:

Free health club membership (T&Cs apply)

Discounts across golf including membership, guest rates, green fees, buggies and clothing

Discounts across The QHotels Collection

Family & Friends discounts in hotels across The QHotels Collection


Support with training & professional qualifications, including course fees!


Various learning & development available

Access to an Employee Assistance Program - Hospitality Action

Refer a friend scheme

FREE parking

AND......much, much more!

What will I do?

You will be the first impression a guest will have upon arriving at the hotel, you'll greet guests, assign rooms, take payments and general administrative duties. Ensure all guest enquires/complaints are dealt with in a friendly and professional manner, always ensuring guest satisfaction throughout their stay.

Is this

the

role for me?

Passion for customer service

Have worked in a customer facing role

Conflict resolution experience

Ability to work under pressure and multi-task

Strong time management and organisational skills





Curious to find out more?


Belton Woods Hotel, Spa & Golf Resort is located in Grantham and is a 4*, 136-bedroom property. Our hotel is set in acres of woodland with a 36-hole golf complex which has hosted numerous PGA tournaments. The dining options include the Modern restaurant, The Claret Jug and the Stylish bar, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, jacuzzi, sauna, steam room, and a relaxing Elemis spa.



The QHotels Collection are proud to be a

Disability Confident

employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.


The QHotels Collection proudly supports the UK Armed Forces and have signed the

Armed Forces Covenant

achieving the Silver Award.



INDFOH