Job Description

Leonardo Royal Hotel Edinburgh, 43 Jeffrey Street, Edinburgh, Scotland, EH1 1DHSHARE:Be Yourself - Be a Bold Team Player - Be LeonardoAs a Receptionist you'll be a face of the hotel, so we want you to bring your warm and friendly personality to work with you every day. Take a deep breath because you'll be stepping into a busy role! Working as part of a vibrant team, you'll be an ambassador for the hotel as the first person our guests will meet. Whilst organising all aspects of the check-in and check-out processes, you'll be offering guests the real 5-star treatment at our hotel!Some of the perks you could enjoy include:

• Special rates on Leonardo Hotel rooms across the UK & Europe: get planning that city break you've been dreaming of!
• Company-wide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops
• Meals at work
• Talent referral scheme: earn yourself a bonus for recommending a friend to join us
• We love to get together and celebrate: we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties) and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration
• The important stuff: access to the Company Pension Scheme, Life Assurance and Wellbeing Support
• Ongoing job-related training programmes with clear paths for progression

If you're our ideal Receptionist, you will:

• Be yourself!
• Be passionate to make a difference and eager to bring new ideas to the table
• Be courteous to guests and colleagues at all times
• Use your savvy knowledge to offer guidance and local recommendations for a great stay in the city
• Have top-notch organisational skills
• Be dependable, and a reassuring influence for guests

Why come join us?We look after our colleagues just as well as we look after our guests. Once you're part of the team, you're part of the Leonardo community. In our business, your hard work and pace is valued so it's our role to keep you at the top of your game as a Hospitality professional! Our xe2x80x9cGROWonlinexe2x80x9d learning portal ensures you develop the knowledge and skills you need, along with regular coaching and training from your manager. Our regular Learning Bites, xe2x80x9cCome Join Us Guest Carexe2x80x9d training and Wellness webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you'll be on track for a brilliant future in Hospitality!Our StoryBuilt on decades of hotelier know-how, we operate over 270 hotels across the United Kingdom and Europe. We look after over 55 hotels across the UK & Ireland, and being one of the fastest growing hotel groups, we have plans for major expansion over the next few years'; there's never been a more exciting time to come join us!Leonardo Royal Hotel Edinburgh 43 Jeffrey Street, Edinburgh, Scotland, EH1 1DH

• Job RefJI26198
• BranchLeonardo Royal Hotel Edinburgh
• LocationEdinburgh
• Salary/BenefitsCompetitive Salary + Fantastic Benefits
• Contract typePermanent
• HoursFull Time
• Hours per week40
• Date posted02/04/2025
• Closing date04/05/2025

About Leonardo Royal Hotel EdinburghWhether you're visiting Edinburgh for the first or fiftieth time, it always helps to have a centrally-located hotel as you base for exploring the city, attending business events, and everything in between. At Leonardo Royal Hotel Edinburgh you'll be able to relax at our stylish hotel, before walking to the capital's greatest sights and facilities including Edinburgh Castle, Holyrood Park and the International Conference Centre.Where are we?Leonardo Royal Hotel Edinburgh is located on Jeffrey Street in the city's Old Town, just off the famous Royal Mile. We're two minutes away from Waverley station on foot and five minutes from the bus station, so we're easy to find no matter how you're travelling to the Scottish capital.About Leonardo HotelsAt Leonardo Hotels, our vision is very simple: to be the first choice for everyone who values genuine hospitality.Built on decades of hotelier know-how, we are part of the Fattal Hotels Group, which operates over 230 hotels across Europe and Israel. We look after over 50 hotels here in the UK & Ireland, and have come a long way since we opened our first hotel in Ireland back in 1993! With approximately 4,000 employees and multiple brands we are a dynamic, innovative and fast-growing company.As an employer we put a big emphasis on career development and as a rule we recruit our operations team members for personality- it is all about how you interact with others and how you can demonstrate our values: Consistent, Friendly, Genuine, Positive and WillingAt Leonardo Hotels each and every team member is individually valued and respected for who you are. All careers within our hotels offer customer interaction, a great deal of variety, and a fun and friendly working environment. We strive to make all of our hotels great places to work, and get our teams involved in activities such as summer barbecues, Christmas parties, Thank You Week and birthday celebrations!We also offer excellent employee benefits, including huge discounts on overnight stays at our hotels as well as performance-based rewards via our Leo Points system- these range from vouchers to a well-deserved day off!

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