Job Description

We currently have a vacancy for an enthusiastic and efficient person to join our Team based at our main site in Portadown as Receptionist to act as the first point of contact for UCM through operating the switchboard, greeting guests and participating actively in customer visits.

Summary Criteria

5 GCSEs (or equivalent) with Mathematics and English at Grade C or above, with educated to Tertiary Level Education as desirable Experience operating a switchboard and being responsible for a client facing front of house environment Good organisational skills and the ability to work on own initiative Positive Attitude IT literate to include Microsoft Office applications, particularly Excel Good communication skills with ability to deal with customer enquiries Ability to prioritise and organise a daily schedule, managing multiple tasks while remaining calm Customer focused with attention to detail to people's individual needs

Main Duties will include:

Answering incoming calls on main switchboard and deal with appropriately in line with company policy Welcoming customers and visitors into the reception area Ensure the reception area is tidy, organised and welcoming Provide catering support for customer visits or other events as required Assist with factory tours and other elements of hospitality Manage outgoing postal requirements e.g. sample requests from prospective customers Managing inventory of supplies for the business (e.g., stationery, printing requirements) Place purchase orders using ERP system Analysis of financial information e.g. maintain car tracker records Provide administrative support within F&A and any other duties as reasonably delegated
If you are an organized individual with a passion for providing excellent customer service, we invite you to apply for our Receptionist position today!

Job Type: Full-time

Additional pay:

Yearly bonus
Benefits:

Additional leave Bereavement leave Casual dress Company events Company pension Employee discount Free flu jabs Free parking Gym membership Life insurance On-site parking Private medical insurance Sick pay
Schedule:

Day shift Monday to Friday No weekends
Application question(s):

Customer focused with attention to detail to people's individual needs
Education:

GCSE or equivalent (required)
Experience:

switchboard/client facing front of house environment: 1 year (required)
Work authorisation:

United Kingdom (required)
Work Location: In person

Reference ID: Rec0525