Job Description

Job Advert Are you passionate about hospitality and delivering magic guest service?
This is something that all employees at Park Regis Birmingham have in common. It is their dedication to creating a home away from home atmosphere that keep our guests coming back to stay. We believe that our employees are the key to magical guest service, for this we look for a candidate who shares our vision and looks for opportunities to provide magic service.
Our wide range of employee benefits and personalised training and development plans ensure that our team love where they work. These include a full benefits online platform, meals on duty, a pension plan, life insurance, magic treats, birthday celebrations and staff social events, plus many more.
We now have an exciting opportunity for a Receptionist to join our Department.
As a Receptionist, you will be required to master the art of versatility and inject some energy whilst completing a variety of duties. The main duties expected within the role are:

• To be welcoming and approachable to all guests visiting the hotel.
• To retrieve guests information from the Park Regis Birmingham data base and to enter and update information as appropriate for each guest.
• To make guest reservations and book correctly onto the hotel booking system. Ensure updates on bookings are managed in a timely manner to ensure a service and occupancy is not compromised.
• To ensure a positive guest experience to maximise repeat business.

We are continually evolving, and our team do too, there is no red tape or corporate conflict with us!
We Evolve \xe2\x80\x93 You Evolve \xe2\x80\x93 We Grow Together
If the position of Receptionist is the opportunity that you are looking for please apply with your CV. We request that this is in PDF format.