Job Description

Job title:

Reception and Cafe Bar Team Member

Location:

Cornish Meadows Holiday Park

Pay:

12.60 per hour

Hours:

40 per week

Shifts:

Varied, includes day shifts for reception and evening shifts (5:30pm to 10:00pm) for cafe bar duties

Days:

5 out of 7 including weekends

Contract:

Seasonal (May to end of September)

Live In:

Not available with this role



Are you a people person with a passion for delivering exceptional customer service? Join the welcoming team at Cornish Meadows Holiday Park, a peaceful Lovat Parks location in beautiful Cornwall. As a Reception and Cafe Bar Team Member, you'll be the first point of contact for our guests, ensuring their stay is seamless and memorable.

Benefits of being part of Lovat Parks

Competitive pay - we are proud to be an accredited National Living Wage Employer Birthday leave - enjoy your birthday off to celebrate and relax Paid volunteering leave - take paid leave to participate in volunteering activities, allowing you to give back to the community Mental health support - access to mental health first aiders and resources to ensure you have the support you need Employee Assistance Programme - access to a range of advice across all areas of life

Anyone who joins our team is part of a story that's still being written and can play their part in something special.

What will you do?

Provide a warm and welcoming reception service to all guests, handling check-ins, check-outs, answering the telephone, taking bookings and dealing with general inquiries Assist with shop work, such as restocking, processing sales Assist in the cafe bar, cooking and serving pizza and serving beverages, cashing up and ensuring a pleasant dining experience for guests Maintain high standards of cleanliness and hygiene in both the reception and cafe bar areas Take the role of emergency responder (training will be given, week commencing 19th May 2025) Work collaboratively across the whole park team, assisting with other departments, such as Accommodation

What are we looking for?

We are looking for someone with excellent communication and customer service skills. A passion for creating memorable experiences for guests is essential. The ideal candidate will have the ability to work long periods of standing/physical activity and work unsupervised.



Previous experience in hospitality or customer service is preferred but not essential.



A willingness to take a hands on approach to supporting the whole park is required.

About us

Lovat Parks, established in 2017, is the UK's first B Corp certified holiday park group, dedicated to sustainable and responsible tourism.



Our core values are:

We care

: We create a culture of warmth and welcome, where everyone has a voice.

We commit to great quality and service

: Our guests and owners expect the best, and our team members are proud to deliver it. We set out to do things differently.

We create a better tomorrow

: We believe in business as a force for good; we respect the environment and protect the future through our actions and decisions.

We build lasting relationships

: We value our communities, holidaymakers, owners, team, and neighbours. We encourage and listen to their feedback.
Our parks are designed to help guests connect with nature, offering unique experiences tailored to their individual natural settings.



We are committed to looking after people and the planet, creating special places that foster connections with people and the environment.

Our Commitment to Equality & Diversity

The company is an equal opportunity employer. We are committed to ensuring within the framework of the law that our workplaces are free from unlawful or unfair discrimination because of protected characteristics as defined by the Equality Act 2010.



We aim to ensure that our employees achieve their full potential, and that all employment decisions are taken without reference to irrelevant or discriminatory criteria.