Job Description

Quality Supervisor
Attractive Salary & Benefits
36.5 Hour week (Hybrid)
Newtownabbey

Who are we?
At Henderson Group, we are proud to be Northern Ireland\'s leading food service provider. Our group encompasses Henderson Wholesale, Henderson Foodservice, Henderson Retail and Henderson Group Property. We employ over 5,000 staff and have been placed 3rd in Ulster Business Top 100 Companies 2022.

We\'re a family-owned team that cares about our people and the community in which we live. Our leaders care about employees and our employees succeed together and celebrate the success of others. We are interested in your aspirations, interests and skills and we strive to support and inspire you to do well.

A look into the role
Our Quality Supervisor will ensure fresh food products and suppliers meet Henderson Group specifications in relation to food safety, legality, quality, freshness, and sustainability. This is an invaluable role in the continued development of the Group\'s total quality management agenda with specific focus on fresh food.

This position will be well suited to a Quality Supervisor with sound knowledge of all things food safety.

As Quality Supervisor you will:

• Police required specification from own brand supply and the receiving standards from all suppliers
• Develop and manage quality conformance targets and communication of KPI metrics to the supply base with support from Group Quality Assurance Manager
• Maintain a record of supplier non-conformances and corrective actions and ensure these are sufficiently investigated to prevent re-occurrence
• Perform internal warehouse hygiene and GMP audits to ensure standards remain at the highest standard
• Bench mark product standards against specification and market equivalents
• Follow up of complaints with suppliers and respond to customer on incidents where relevant
• Issue alert notices and follow up on product recalls with suppliers if necessary

Skills for Success

Joining us as Quality Supervisor, the minimum criteria you\'ll need is:

• ND/ HNC / HND or degree (or equivalent) in a food related discipline
• Level 2 Food Hygiene
• Clean UK Driving License
• Previous QA Experience in Manufacturing or Warehouse environment
• Knowledge of food safety system HACCP, GMP and hygiene standards
• Strong MS Office skills

The attributes you\'ll need include:

• Capacity to use initiative and think analytically
• Excellent organisational skills
• Ability to communicate effectively at all levels

Desirable Criteria include:

• Allergen training
• Level 3 Food Hygiene
• HACCP Level 3
• Level 2 Internal Audit
• Experience within Warehouse and Distribution of FMCG
• Experience in business improvement projects

Are we right for you?

As part of this role, it will be important that you feel aligned with the values that we live and work by.

Ambition - We always strive to be better. We seek new challenges and look for ways to do things better.

Customer First - We provide exceptional service. We put customers at the heart of everything and support our communities.

Teamwork - We succeed together. We help colleagues to succeed, and we share our knowledge and skills.

Integrity - We are fair, honest and ethical. We treat everyone with dignity and respect. We are inclusive and champion diversity.

The Reward

The impact you can make with Henderson Group goes far beyond your day to day. You will be part of a business supporting defibrillator installations and school sports days.

You will have the balance necessary to enjoy your job and your life. We will help you to feel proud of what you do and achieve. And we will be here to celebrate your success.

Our business has been recognised externally for delivering excellence in employment. We value employee development and heavily invest in our people.

Benefits include market competitive salary, pension scheme, private healthcare, life assurance, employee assistance programme, social club, Perks Offers/Discount scheme throughout UK/Ireland, staff discount (grocery/fuel) at SPAR/EUROSPAR Henderson Group company-owned stores and many more.

We value work/life balance. This is a full-time position working 36.5 hours per week. Working hours will be 7:45am-3:45pm Monday to Thursday and 7:45am-2:45pm Friday. Hybrid & flexible working available.

If you\'d like to speak with us first before making an application, our Talent Acquisition Specialist - Joanne McClelland would be happy to have a confidential chat with you about the role on offer - email joanne.mcclelland@henderson-group.com to get in touch.

Completed applications must be submitted online by midnight on Monday 11th September 2023.

We are an equal opportunities employer.

Henderson Group