Job Description

Connected Health is currently seeking a Full-Time Quality Administrator who will be working closely with the Quality Manager with the day to day running of the business and will be based in our Belfast office. The Quality Administrator acts as the primary point of contact between internal departments, and new staff on ground staff to ensure clear communication, efficient workflow, and alignment of goals. This role is essential in facilitating cooperation, resolving issues, and maintaining a consistent flow of information across various departments,

Key responsibilities:

Complete administration of the day-to-day quality department, ensure documents are accurate and up to date.


Serve as a central communication link between internal departments, and new staff on ground staff.


Coordinate meetings, prepare agendas, and follow up on action items.


Monitor new start, timelines, track deliverables, and ensure deadlines are met.


Maintain accurate records and documentation of correspondence, agreements, and decisions.


Identify and troubleshoot communication gaps or administrative issues, escalating as needed.


Assist in drafting reports, summaries, and updates for Senior management.


Help prepares for annual inspections


Compile monthly and annual reports


Review employment and working conditions to ensure legal compliance.


Maintain employee records according to policy requirements.


Support area managers with compliance and operational functions


Help prepares for annual inspections


Compile monthly and annual reports


Business & KPI reporting.


Maintain employee records according to policy requirements.


Manage NISCC applications and monitor registration across the business


Support area managers with compliance and operational functions

Key Skills/Experience required:

A minimum of 6 months previous administration/compliance experience essential, experience within healthcare setting desirable


Communication - ability to deal with internal and external stakeholders at all levels


Problem solving and attention to detail


Ability to work individually and as part of a team


Highly efficient in MS Office systems such as Excel, Word, Outlook and Sharepoint


Experience of compiling and presenting reports



Connected Health is an equal opportunities employer and is committed to promoting equality of opportunity, good relations, respect for diversity and inclusion in the workplace and the delivery of its services to clients. It is also committed to ensuring that the talents and resources of all its employees are utilised to the full. Connected Health welcome applications for all job roles from members of all communities.



https://connected-health.co.uk/wp-content/uploads/2024/05/Recruitment-of-Ex-offenders-policy.pdf



Candidates who are successful at interview will be subject to background checks including, but not limited to, satisfactory references and an enhanced police check.



#SC