Job Description

Salary
27,269 - 33,366 depending on experience
Location
Croydon and Wandsworth
Workplace
Hybrid working
Contract
Fixed term contract, until 31 March 2026
Working pattern
Flexible
Hours per week
35 (Part Time will be considered)

How to apply

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You can email ceo@croydoncab.org.uk to find out more information about this role and how to apply.


Interviews will take place on 5 June 2025.

About the role

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Citizens Advice Croydon and Citizens Advice Wandsworth are working together to deliver a money and debt advice service funded by the Money Advice and Pension Service (MaPS). We are looking to appoint two FTE qualified or trainee debt advisers as follows:



Number of Posts: 2 FTE



Hours: Full Time. Part time will be considered.



Salary Range: 27,269 - 33,366 FTE salary depending on experience (Lower rate for trainee, higher rate for fully qualified and MaPS experienced debt advisers).



Contract status: Fixed term until 31st March 2026 with likely extension


Generous Holiday entitlement and Employer's Contributions to Pensions



Funded by The Money and Pension Service (MaPS)



ROLE PURPOSE: Provide tailored advocacy, advice and support to individuals and families struggling with debts, and provide them with help to overcome and prevent them from falling into similar situations again.


This is a local service, working with communities within Croydon and Wandsworth.


Qualifications: The successful candidates will ideally have the required specialist debt advice accreditation and have completed training to caseworker level. For trainees, full training would be provided for the right candidate, although some experience of advice giving or knowledge of financial services would be beneficial. We would expect trainees to be actively advising and assisting clients and managing a caseload of debt clients within one month.



To apply, please email

ceo@croydoncab.org.uk